comfortable store, absolutely horrible quality, very friendly staff, recommend nail time, love place, this great someone, terrible customer service
Great Nail Shop. I love this place. The store is very clean and comfortable feeling. The price is great! I was in dire need of manicure/pedicure . I almost hate letting the secret out...I want to still be able to get an appointment! But the truth is when you find someone this great you are required to share the information. The staff was very friendly and always smiling. They did a great job on my toes and nails look perfect. I would recommend this Nail Time to all my friends and co-workers. I got a lot of compliments next day and that is always great to hear. I will be back soon.
never go to nail time!!!.
summery: they are way overpriced, did a horrible job, and have terrible customer service
my experience: I went into Nail Time to get my acrylics filled. I normally go to a place by work, but since I had the day off, I went to Nail Time since it was in my neighborhood and I needed to get them done.. They told me that I could not get my nails filled (which was not true because I have had my nails longer and have had the filled before). They told me that I had to get them taken off and new ones put on. I wasn't about to argue with them over that, so I let it slide. However, besides being over priced and charging me for a service I did not really need, the quality was absolutely horrible. The NEXT day my nails starting cracking, chipping, and coming off. What happened to my nails should not have happened for at least three weeks if not more. I called during my lunch break and told the person on the phone about my situation, explained that I wanted a refund, and that I was not happy with their service. The person said to come in. When I arrived that evening after work, I was told that I could not have a refund (even though there is not a single no refund sign in the entire store). I asked if I could send them a bill from another location to get if fixed since I would not be getting a refund. They denied that as well. They then told me to leave the store and if I didn't they would call the police on me because I was scaring the customers. I was not raising my voice and remained calm the entire time, they were the ones acting hostile and raising their voices at me.
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