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(818) 766-9528
10515 Magnolia Blvd
North Hollywood,
CA
91601
34.165
-118.3599
Neighborhoods: South Valley, Valley Village
06/07/08
WORST COSTUMER EXPERIENCE!
by DinoR at Citysearch
I just had one of the worst consumer experiences. I have been going to this car wash for years. The guys that clean the car are always friendly and trustworthy. However, the cashiers / owners have always been very rude. Not people persons, but I figure since I only have to deal with them when I pay, then ok. Well, today I took my car in and decided to do the more expensive wash that included 2 "waxes". The wax comes out of spray nozzles over the car. I watched the car go through and the "waxes" didn't light up and nothing sprayed on my car. When I went back to tell the rude prune that my car didn't get what I paid for she looked at my like I was crazy and huffed because now she had to tell the guys to run it thru again. I went back to watch my car go through again and WOW, it only sprayed one of the two waxes that I paid for. So, I went back to Miss Personality and she told me "No one else has had this problem today!" Which is basically calling me a liar. When I asked to speak to a manager or owner, she showed me some business cards and told me to call that number and "leave her alone". I called the number and lo and behold, the phone rang in the office and it was her on the answering machine. Like that message is ever gonna get to anyone. I will NEVER GO BACK TO THIS CAR WASH! They are RUDE, DISTASTFUL PIGS who steal hard working peoples money. If you do go to this car wash WATCH YOUR CAR GO THROUGH....don't just walk to the end. You may not get what you are paying for! It stiil would be better if you didn't even go to this RIP OFF establishment.
- Pros: NONE
- Cons: RUDE CASHIER / OWNER
05/21/06
User review by guyblackwell
by guyblackwell at Citysearch
I had a great experience at this car wash and will continue to do business with them until i can find a better one.I have gone to every car wash in my area and this one does the best professional car wash of them all.
- Pros: Great location, Great help, Clean restrooms
- Cons: n/a, n/a, n/a
05/17/06
User review by clarkbarnoho
by clarkbarnoho at Citysearch
I find them to be rude and my car wasn't that clean. They did not wipe the dust off the dast one time. I have been going there for over 3 years and noticed that the service has gone down hill. Oh, and don't loose your little white receipt...major attitude, even after explaining the situation. The price is good on the special days...but hey, I guess you get what you pay for! It's time to find another car wash.
- Pros: Location, Nice waiting area
- Cons: Bad Customer Service, Rude, Lack of Communication
