Smooth Operators Chic Hair Btq

(818) 508-9312

4722 Lankershim Blvd, North Hollywood, CA | Directions   91602

34.149603 -118.365368

 
Beauty, Beauty Salons, Personal Services

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Smooth Operators Chic Hair Btq

Reviews for Smooth Operators Chic Hair Btq

Doesn't Recommend
1.0
over a year ago

STAY AWAY FROM SMOOTH OPERATORS – I came here to get a press and curl for my wedding and the owner Latrice did it. First of all, I have been to Latrice before many years ago and she cut off my dreads because I wanted a new look and she did a good job. Years later I return to her to get my hair flat ironed for my wedding and my mom went also. Prior to booking the appointment I asked her how much a press and curl would cost, and she indicated to me $70 over the phone, I was willing to pay that price, because I figured it would look beautiful.

So my mom and I show up to the salon and she starts doing my hair and we started to discuss a style in mind.. I explained to her that I would like some curls on the top so I would be able to wear a tiara and that I wanted it all up like in a updo, but some curls at the top. Then she tells me it will be $90 because she has to put all these little curls on top of my head. I gasped at that price, but I figured it would look real pretty. She started to do it and pressed me out and everything and curls it it all over like normal and my hair ended up looking like an old lady hairstyle with grandma curls with a tiara on top.

I told her I wanted it pinned up like with bobby pins she said OK that is an easy fix, so she pins it up and it looked much better but she was putting bobby pins on top of the tiara all hard which was making me mad, because I borrowed my cousins $1000 tiara by Dolce and Gabbana. I could have pinned that up myself. She overcharged me for what she did. Little curls what the hell? she just curled it like normal, in fact the curls were like medium to large size it did not take her a long time to do it and it was nothing special done AT ALL!!!!

Moving on to my mom, she did a press and curl and charged my mom $70, ( and my mom gave her a 10 dollar tip) she could have charged me the same thing!!! She did the exact same thing to my hair!!!! What a rip off, she has no class and no since of customer service. In fact, I was looking around in the shop, she was the only person working in there and she is the owner, she had no other stylist renting booths from her and it was a Saturday morning, that salon should have been bustling with clients....nobody wants to rent from her .. I guess she said I will make as much as I can off of these two customers. I did not give her a tip, hell the 90 bucks included the tip!!!

I would never step foot into this place even if she was the last hair stylist on earth. Latrice is a total rip off. She is unscrupulous, has out dated skills and is a menace to the society of cosmetology.

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