11/26/07

Build anew...

by netter1

This was one of the original House of Fabric stores. When they only did FABRICS...it wasn't so bad. Now it's Jo-Ann's and they've crammed every craft item into the building that they offer in all their other newly build stores. This place is CRAMPED...and that's being generous. It always looks like a hurricane had just gone down each aisle. There's usually no one around to help you...they're either manning cash registers or doing their own thing. When it was a House of Fabric, it was staffed with seamstresses, students in design school...people who were interested in what they're doing. Now, it seems to just be a stopping place for rude cashiers or slothful shelf stockers who know nothing about their products.

05/18/06

The Best Place In Glendale

by hpygolky

As far as the other two reviewers go, I would have to say lighten up. I love the people working at JoAnn Fabrics. They are always nice to me but I guess that is because I am nice to them. I often see shoppers treat these people like they are second class citizens and maybe that is why they don't fall all over you when you enter the store. As far as the closing announcement goes, it is neccesary to get shoppers to actually leave. Again, I have seen shoppers stay up until the manager, a very nice gentleman at that, has actually had to ask them to leave. The store is great, the workers are great and they always are happy and fun to be around. Great music at night is also a benefit.

• Pros: Service, Atmosphere, Parking
• Cons: Bitchy Shoppers, The Bathroom, Hot Inside

11/26/05

Bbagel is right- I agree

by misfitbetty

I have not been to the Pasadena one, but I agree that the customer service could do with some brushing up at Glendale. I cannot say that they all act huffy because I've had some darling people help me out, but on more than one occasion, the cutter will act like they are doing ME a favor and will hurry me along. The lines are also long and slow. However, it has been a good resource and I can't help but shop there. There are a lot of fabrics to choose from. As for arts and crafts overall, I would go to Michael's as well.