Shopping >Pacific Stereo 405
great steve, great customer service, good price, great place, definetly not recommend people, terrible cusotmer service, happy customer
The guys that work here seem like they
have it together and would do stellar work. Unfortunately, the owner treated me with contempt and utter disrespect. He was condescending, not only to me but his entire staff. Perhaps this wasn't his usual manner, but nothing justifies the offensive regard with which I was treated.
He implied that his having "lots of money" (direct quote) somehow justified his abrasive demeanor. I've done OK for myself, but I'm not sure why how much money either of us has is a justification for such poor behavior.
Eventually (after a brief wait to talk to the installation tech and ensure my order went as desired) I decided to take my business elsewhere. He won't miss my business ('cuz, you know - he's got plenty of money and doesn't seem to need mine). And I wont miss the additional time I could have spent in his shop.
I feel for his employees and hope they all find gainful employment elsewhere - soon. Although their quote was a bit better than I'd gotten elsewhere, it wasn't enough of a difference to justify being treated like that.
These Arabs damaged my car..
Damaged my brand new $50,000 Mercedes. They burned the BCM (the cars computer) and i had to pay $2,500 for the dealer to replace it.
They are raciest. If you are not an Arab they will destroy for car.
DO NOT GO HERE!!!!!.
DO NOT GO HERE!!!!!!!!!!!
Was doing burnouts in my $60k car when I arrived. Did not fire the employee. Was hitting the rev limiter and tires/trans were hot. Smelled like clutch.
Ripped me off. Told me I needed some module when I did not. When I asked to see the module they told me they had to "make" it.
Said it would take 2 hours to install alarm. It took over 6 hours.
Scratches all over my fender and said it was because my car was "dirty". The immediately blamed it on the dirt as if they had that excuse prepared.
Gave me the "I came here from another country with $1000" speech. I dont care.
Was extremely rude when I paid with credit card even after they screwed me over.
Extremely rude to my girlfriend.
Does not know how to run a business and should be shut down immediately.
Seriously this is a very short summary. I usually do own work on my car but decided to give these guys a chance. DO NOT GO HERE.
Hopefully this business isn't around when you are reading this.
FYI go to BBB dot org and search for Pacific Stereo....
pacific stereo 405 (under new management).
GREAT DEALS ALL THE TIME THEY HAVE THE BEST PRICES IN TOWN NO DOUBT ABOUT IT AND EXCELLANT CUSTOMER SERVICE
COME CHECK THEM OUT DONT HESITATE BY WAT PEOPLE SAY NEGATIVE ABOUT THEM EVERYONE HAS THERE OWN PERSPECTIVE
I THOUGHT THEY WERE AWESOME SO GO TRY THEM OUT U WONT BE SORRY.
***READ THIS IF YOU ARE PLANNING ON GETTING A STEREO SYSTEM***
BEST CAR AUDIO SHOP in Los Angles!!!!!!!!!
To start off, I have tried several shops in Los Angeles. You name them, and I have visited them at-least once to check out their prices. I had my previous car done by other places in L.A, and each place I visited either had over-priced products, their installation was horrible, or they had 16 year old kids installing their products. PACIFIC CAR STEREO has been the BEST shop by far. You might get cheaper prices other places, but the installation these guys do is AMAZING. I started going here two years ago, and I have not gone anywhere else since. Whether you are looking for some upgraded speakers, or a high end audio install, these guys are for you. I started building my system two years ago.
(ENTRY LEVEL STEREO)
FIRST VISIT: (2009) The first time I went, I had just bought an 04 corolla with stock speakers, and one of them was blown. They installed a bran new Alpine ida-x305, Alpine type R components in the front, Alpine type r 6x9 in the rear, and an Mrp-f300 amp. I loved that they used good gauge wiring and good RCA cables that will last a long time. They also custom installed the type r tweeters in the A pillars of my car (wiring nicely hidden). Everything still looked stock, the mrp-f300 was nicely hidden under my seat. The price for everything they did was a BARGAIN. They gave me a great deal even though I paid with credit.
SECOND VISIT: (early 20010) The next time I went, I wanted to add BASS to my system since I already had good mids and highs from the type r speakers. They gave me a great price again for a nice Orion 1200D (GREAT AMP) and a JL 13W7. I asked for a custom box for the 13W7, and they catered to my needs. I left the car for a few days and when I came back they did the install EXACTLY how I had asked. They used good 4gauge wire, not the crappy stuff that other installers use in L.A. All I could say was WOW, the bass was so intense in the car from this little 13 inch sub-woofer it was amazing. They even Dynamated my trunk lid to stop the rattling (ask for this if you are planning on installing bass into your car, makes a HUGE difference in rattles and will help you from getting noise tickets since it stops the rattling and keeps all the bass INSIDE the cabin)
THIRD VISIT: (8/23/11) I just picked up my car today after I went and asked for some more mids and highs for my car since the 13w7 produced more than enough bass, I wanted to balance the system. I bought an mrp-f600 to match the f300 I bought almost two years before, and TWO more pairs of type-r components. I asked for the components to exactly match the front ones I bought two years ago, and they gladly did that for me. The installers built a custom box behind my seats to house these two pairs, and they nicely hid the mrp-f600 underneath my passenger seat. This system is now extremely clear and loud at all volumes. They set the g
11 FILED COMPLAINTS UNDER BETTER BUSINESS BUREAU.
THIS PLACE IS AWFUL!!! I wish I could give this place zero stars, but unfortunately this is the lowest I could give.
We have a beautiful performance car and take great pride in keeping it that way. After purchasing a top dollar alarm system online, we wanted to find a trustworthy and reliable place in LA for the install. Unfortunately, this was NOT the place.
First of all, we were told that the install would take about 1.5- 2 hours to complete. We waited...and waited....and waited some more. After three phone calls in to them, we were told that the car was finished (5 hours later) and we told them we would be on our way to pick it up.
As we pulled into the front driveway off of Sepulveda, we could hear the sound of his car engine being revved and peeling out, but the car was nowhere to be found. We RAN around back to find our car. It wasn't there. We ran into the front office, and furiously told the owner that we can HEAR someone driving his car, and he needs to get it back here IMMEDIATELY...that he ABSOLUTELY CANNOT DRIVE HIS CAR LIKE THIS. First of all, it was an alarm install...THERE IS ABSOLUTELY NO REASON THAT THE CAR SHOULD LEAVE THE LOT AT ANY POINT IN TIME. Do you need to drive a car in order to check the alarm system? NO!!!!
The kid comes back with the car and a huge smile on his face, hands the key over to the owner and says "sorry" while walking by...I LOST it. In an outrage, my boyfriend and I went off on the guy and told him that that is completely disrespectful to drive employees cars like that, and were interrupted by the smell of burnt rubber. We went outside to look at the car, and spoke with the owner. After lots of profanity and exchanged words, we left the shop paying $150 for a service we should have gotten for free. The owner kept making excuses for his employee, saying that this was THE SECOND TIME he had reprimanded this employee, and the NEXT time he did that he would be fired. My boyfriend and I lost it once again, saying that he should NEVER allow an employee to treat customers' cars that way, simply for the possibility of what COULD happen if he is recklessly driving like that. We asked the employee exactly WHERE he took the car, and he said he had taken it down a back alley. We could hear him revving the engine and peeling out from the front of the store, which should NOT be heard from a back alley near an extremely busy street. Since bringing the car home, we have noticed several scratches on the car. I called the shop earlier this afternoon to speak to the owner regarding the damages, and at first he said he was NOT the owner, that he owner was out. After asking specifically to speak to the owner and when he would be back, he changed his story and said that he WAS the owner and asked what I wanted. I explained that we were the couple he dealt with yesterday on the performance car that was taken out by his employee, and he seemed to not remember the incident at all. This tells me that he was NOT the "owner" that we dealt with. I told him about the scratches that appeared on the fender, rear and front bumpers. He said that all of the cars are under "video surveillance" while at the shop, and that there was DUST on the car that is responsible for these scratches. He immediately said on the phone that he would " see us in court". I would LOVE to see the video surveillance so we can really see what happened to our car. Since 1.5-2 hours for the service to be complete turned into 5+ hours, I'd like to know what they were doing with the car in those 3 additional hours that it took them to finish. This is by far the WORST experience we have ever had with any form of car service/installation. After 11+ complains to the BBB, these people should not be in business.
Car Audio. I wanted to highly recommend pacific stereo 405. They were extremely friendly and answered all of my questions with a smile. Their prices were increadible. I explained to them what I wanted, what my budget was and in a couple of hours, I not only had an increadible system installed but they did it for far less than what I told them I was willing to spend. This shows me that they really care about their customers. I will be back with my wife's car extremely soon. Thanks for everything pacific stereo 405. People who do business like you are hard to come by and I appreciate your great service and prices.
Pacific Stereo installed my Alpine System..
Check google reviews for pictures on this job.
I came to pacific stereo hoping that somehow they could customly install 2 pairs of alpine type r 5 1/4" The problem was the car is over 20 years old and the current speakers were 3 1/2". This is when I dropped by Pacific Stereo after being referred by a friend that told me they do a good job for a good price.
I spent most of my money on the sound system which consisted of
-Alpine Spr-13s components.
-Alpine 1242D Sub
-Alpine CDA-9884 (Running the components off the head)
After the capacitor, amp install kit, and sub box. I was left with little money to spend on the actual install.
Steve and I talked about prices and working it out with him was smooth and easy. I payed $350 for the whole install. with that included I bought the sub box and the harness.
They wired my ipod cable to my glove compartment. Tuned the amp. And set me up fully. Steve also recommended that I buy a 4 channel amp for the speakers. I just got an Alpine mrp-f600 to complete my sound system. I am definitly going back to Pacific Stereo to get this installed.
Up front and honest. I had my stereo removed at my apartment. A few days later I went to a competitor to get it replaced in which they did a good job however 1 part was missing to complete the installation of my satellite unit. I was told that everyone in LA was out of this part but that it would be in the next day. 1 day turned into 3 which turned into a week which turned into an I don't know. The next place I called was Pacific Stereo and talked to the manager Steve. He assured me he would have the part in 1 day which it came in on time. 3 weeks later I got a call from the competitor but since I have had other work done by this shop and I can say that they have treated me like their only customer. Steve and his top notch team of experts will work with you until your needs are met and you are above all, happy with your purchase.
Great service. Steve added an iPod connection to the existing stereo in my Audi. He listened to me and sold me what I wanted, and did not try to upsell me. The work was done quickly, without any drama, and at a good price. What more could you want?
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