1245 16th St Ste 300, Santa Monica, CA | Directions 9040434.027255 -118.485709
Mon - Fri, 8:30am - 5pm; Sat, Sun, closed
Neighborhoods: Mid-City, West LA
DON'T TRUST YOUR HEALTH TO THE INCOMPETENT STAFF! – Concerned about who handles your medical records, confidential information & insurance claims? Then STAY AWAY from Dr. Morris & Women's Healthcare Associates! I called 2 months in advance to confirm acceptance of my insurance & coverage, providing all of my insurance details. When I called back to make my appointment, I reconfirmed my insurance & coverage. The day prior to my appointment, the front desk staff calls to request my insurance information to confirm coverage. I provide the information requested & ask to be contacted if they don't receive confirmation. No call. When I arrive for my appointment, the front desk informs me they have yet to confirm coverage but I could pay out of pocket & they could try to confirm later or reschedule! Outrageous! What a waste of my time: all of the phone calls to ensure coverage in advance, 30 minutes spent completing paperwork, plus driving, parking, etc. No apology nor acceptance of responsibility. Not going to put my health in their hands!
No thank you – I would not recommend this office as their staff is rude and can not handle simple tasks like answering the phone.
The doctors are friendly enough but the front office staff ruin the entire experience.
Simply the best – I took my girlfriend here after having gone to so many different doctors that she absolutely hated. Their staff goes out of their way to make sure you're happy, comfortable, and properly cared for. She will never go to another office again.
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