Luxe Hotel - Los Angeles Hotels

07/02/11

itex members beware!!!!!

by greatape

my family and I were looking forward in using our Itex points to stay in the lux. we called three months ahead of time and the owner said that he only books itex members 2wks prior to stay. we understood his point. we called him 2wks prior, booked the stay, took our Itex points.we were booked, bought our tickets to fly out there...three days prior to our trip he decides to take our room from under us and gave it to some one else (great customer service hum?) he was also price gauging, ex: there webpage said $269 a night, he was charging $465 Itex POINTS!!!! broker in LA defended his price and said"we were lucky to even have him"

how lucky can you get?

07/02/11

itex members beware!!!!!

by greatape

my family and I were looking forward in using our Itex points to stay in the lux. we called three months ahead of time and the owner said that he only books itex members 2wks prior to stay. we understood his point. we called him 2wks prior, booked the stay, took our Itex points.we were booked, bought our tickets to fly out there...three days prior to our trip he decides to take our room from under us and gave it to some one else (great customer service hum?) he was also price gauging, ex: there webpage said $269 a night, he was charging $465 Itex POINTS!!!! broker in LA defended his price and said"we were lucky to even have him"

how lucky can you get?

12/19/10

Not For Sleeping.

by leonidas424

Two stars for the beautiful rooms and friendly staff, but that's it.

Walls are too thin to get ANY sleep. There was a party below me that was so loud that I called the front desk and they said it was just letting up, but that went on for another 45 minutes until 1 am. Then, at 4 am, the room next to me starts playing the tv so loudly that I can actually understand every word. So I called the front desk and they sent security up. It shut off but I shouldn't have been woken up to begin with. Then, at 8 am, ON A SUNDAY MORNING MIGHT I ADD, the gardner starts going at it right outside my window making the most irritating sounds known to mankind. Too loud to muffle. Maids or someone in the hallway start opeing and slamming doors for another hour as well.

NO REST. NO SLEEP. not happy.

04/16/07

beautiful wedding spot

by juju13es

I actually went to this hotel this past weekend for a wedding, and the decor was simplistic yet stunning. The wedding took place outside in the outdoors, which had minimal decoration, but the area was extremely serene with stone fountains and an Asiatic vibe. The indoor reception was even more beautiful, decorated with simple greens and whites; It seemed very upscale without looking too pretentious.

01/30/07

Really Great Experience!!!

by sammyjo98

I visited the Luxe on a total whim, and my stay ended up being fantastic. The location was great! It was so nice to find a peaceful place to stay in Los Angeles...for once. The accomodations and staff are definately one my top five now!! My room was VERY comfortable and I would definately recommend this facility to anyone who wanted to really enjoy a stay in L.A. with out having to deal with any trouble!

• Pros: Really great location!
• Cons: A bit expensive...but well worth it!