Subaru Independent Svc Auto

11/28/11

Rude Dude

by subyrex at Citysearch

Can I give no stars? I called the guy trying to explain the issue with my car and he just cut me off, 'we don't do dat kind of wooourk' with this shut up go away tone....

Nice service schmuck.

06/02/10

Honest, expert Subaru mechanic

by Hydrosurfer at Citysearch

First let me say that there is no way to please everyone, so you may see one or two bad reviews, with the resounding outstanding ones for Avo and his Subaru Independent Service shop.

All I can say is this guy is genuine, down to earth and operates with integrity and honor. I've been around the car world for many years having restored cars, worked on race cars and done plenty of routine maintenance. His pricing was VERY reasonable, his communication and honesty about required service spot on and just a pleasure to do business with.

I have a 2004 Outback with 70k miles and we had a cracked CV boot and needed the major 60k service. After doing much research on the web and reading a great blog from a dealer in Washington state, I was both sold that I needed a Subaru specialist and didn't want to go to the dealer. As the boot was recently cracked, I was pretty sure I could get away without replacing the entire joint and axle. The only other "independent" dealer I could find in LA was what I expected...wanted to sell me a whole axle that was a rebuilt part from China or Mexico, not the better quality OEM part.

I knew brakes were due as well and the price was better than any brake depot/quick tune type place.

So, I did the drive from the South Bay to North Hollywood.

His shop is very clean and organized, a great sign of someone who takes pride.

He was two doors down from a rental car company, to which he personally walked me to get a special rate of $25 a day and the car was a brand new Hyundai with XM, nicer than I expected.

His pricing was more than fair and half the price of dealers and he uses only genuine Subaru parts. Not only that but he also uses only Subaru fluids as well.

All in including a few other services I knew it needed and it was over $1,000. And, I actually felt GOOD about spending the money.

All and all one of the best auto service/repair experiences I've ever had!

• Pros: Honesty, integrity, knowledgable, friendly
• Cons: None

01/18/09

Speedy flawless work

by javyb at Citysearch

Moved back to l.a. after several years living in northern california. I?ve owned several subarus and have had disappointing experiences at various Subaru dealers throughout the state. The best Subaru mechanic I had was at a dealer in small town Auburn, California, where the shop treated its customers the friendly way you expect a small town shop to treat it?s locals and regulars. I was afraid I was never going to have a nice experience like that here in L.A. until I found this shop. And I live in South Gate where nobody really knows what to do with a Subaru, everyone drives Toyotas Hondas Nissans and domestics. I wasn?t in l.a. long when my Legacy GT tore up it?s CV boot, burning grease all over the place. It was late Friday, local Subaru dealer is closed on weekend (and I?ve had horrible experiences there at Timmons Subaru by the way, so didn?t really want to go there again), so I hopped on the internet, found Avo?s shop, called him first thing in the morning, he told me to come by right away, he would squeeze me in on Saturday morning, I was there at 8am sharp, he had the part, fixed my GT back up in a few hours, at a reasonable price. We chatted, he immediately noticed lots of the prior work recently done to the car, and gave me tips on how some expensive repairs I?d done he could?ve done differently and cheaper (like my speedometer that died, he said next time he can fix it, don?t need to replace the whole thing as I was told at another shop and paid big bucks for). I immediately knew Avo was going to be my man. I?ve been back three times for various minor repairs. Everything?s been smooth. I?m happy I found a ?small town? Subaru shop in fast paced L.A.

• Pros: Reasonable prices, clean shop, clear explanation of the problem, cheap car rental available next door
• Cons: Limited weekend hours.

11/30/08

Incredibly Honest Mechanic

by davekt at Citysearch

This is my first review ever. I'm a Subaru person having owned four since 1980. The one thing I've learned other than Subarus are great cars is that you have to have a Subaru mechanic. There are Subaru mechanics and mechanics that say the can work on Subarus. At Subaru Independent, Subarus are the only cars they work on. I found Avo at Subaru Independent when a mechanic at the dealership where my car had been for a day and a half without solving the problem pulled me aside and suggested that I take my car there. I took my car to Avo that afternoon and it was ready the next day. Over the six years I've been with Avo, I have found him to be a very ethical, honest person, and a master mechanic. If you're looking for a place to service your Subaru, give them a look. I believe you will be very satisfied.

11/08/08

Expert mechanic with highest integrity

by sigmar at Citysearch

I have taken my Subarus to Avo for 25 years. In fact in all that time we have bought only Subarus because Avo is still around to take care of them. Recently we bought a new Forester only because we knew we could count on Avo for expert, honest and cost friendly service. He is absolutely the best mechanic anywhere! Over the years he has always treated me and the rest of his custumers with complete fairness and consumate integrity. His prices are way below dealer charges, often less than half of what a dealer would charge for equivalent services. In addition, Avo not only excells in his work but he is also always on time. When he promises to complete a job at a certain time, it gets done! I trust Avo 100% and rely on him to keep our cars in top form. Avo's assistant, Vasgen, is also a terrific and knowledgable guy who shares Avo's passion for honest and hard work.