22 Bond St

Pretty on the Outside- Furniture and Service

by MEEoMY at Citysearch

THE ILLUSION:

I was drawn in by the initial appeal. When entering I was furthermore intrigued by the ora of the place, the staff was friendly and helpful explaining how their furniture is a cut above the rest b/c of XYZ, a bit over bearing but friendly.

FAST FORWARD TO POST-PURCHASE:

I'm advised by a designer friend of mine that they're custom upholstery is made from the laughing stock of factories downtown, Flores Design, after purchasing their "rolls royce of a sofa." Whatever, I do what I want - mistake.

On their website they claim their furniture is "geared towards commercial spaces," I'm not quite sure how this is possible as the couch is not standing the test of time (6 mos) in my low traffic home.

I then find out from my friend that the coffee table I purchased and they told me they had "hand picked" from europe, was from a line call NOIR (who all designers have access to) and I was pretty much raped in regards to what I had paid, GREAT. Still love the table, just hate being bullshitted!

After going back and forth via phone, emails and showroom drop-ins I finally came to the conclusion my upholstery issues wouldn't ever be solved. Considering what I had paid for the sofa, then finding the same one at the walk-in showroom @ Flores Design Downtown for a fraction of the cost, I'm OVER 22BONDST and their gimmicks and have found a new couch for my "home sexier home" w/o the BOND LADIES help, thanks girls!

Lost my VOTE!

My Best Sofa Shopping Experience

by EricBathan at Citysearch

I admit, I have a tough living space.. long walls and a funky angle smack in the middle of my living room. My fire place is another story, in other words I had a tough time finding a sofa. I heard of 22 Bond St. from a friend that shopped there and was extremely satisfied. So, I gave it a chance. I must admit I got a seven star service from the get go, the Bond St. girls not only gave me great options and walked me through the entire process, they were efficient, honest and fun to work with. I dread ordering furniture and they made it EASY. I ended up ordering a 5 piece industrial fabric sectional that my dogs can not destroy! my sofa is a treat of plush materials and looks great... If you are in a search for a great sofa, wide selection, direct price deals and seven stars service, 22 Bond St. is the place for you.

• Pros: make a wish, they will make it happen
• Cons: none

Hooray for 22 Bond St.

by BRJohnson at Citysearch

They really helped me while I was in a bind! I was staging my home to sell and needed amazing, quality furniture for a DEAL and right away. I got exactly that and I want to thank Dana and Sherry for delivering what my designer friends had raved about. I can sell their pieces with my house or I might just keep them myself! Thank you very much!

• Pros: Service, Quality, Vibe, Pricing!!!,
• Cons: Nothing

Great Merchandise

by natesy at Citysearch

Very happy with the customer service at this store. We had small issue with an item that was shipped and they were on top of it with a fix and really took care of us until we were happy. I could not be happier with the end result!!! Thank you!!!

• Pros: Good customer service

Always been consistent and have helped us out BIG!

by FranT at Citysearch

They're known for excellent service! We do a ton of projects even overseas in Europe with them and whether in person, phone, email, fax or via their website, they've always been consistent and have always helped us out tremendously, even in the most stressful situations with the craziest deadlines!

• Pros: All
• Cons: None