Doesn't Recommend

Mevy

Joined 5 years ago

WILL NEVER ORDER FROM THEM AGAIN.....I RECOMMEND THE SAME TO YOU.. I ordered two portable DVD Players for my two kids however once they came I discovered that they didn't have screens so I decided to return them right away.

I sent the return to Millionbuy before the 3rd and they received it by Monday the 7th however they didn't email me until 11th FIVE DAYS LATER to let me know that the return was received. Then they ask me if I want an exchange or store credit so I sent them an email asking why I would want either when I specifically noted that I want to receive a full refund. So eventually customer service sent me another email on the 15th (mind you this is almost ten days after they have received the return) to let me know that a refund will be issued within seven days. However today is the 28th and I still don't see a refund to my pay pal account. I have also called them last week and I spoke to a customer service guy and he was really really rude he told me you should see it withing two days on your paypal account and that was last wednesday and today is Monday "NO REFUND".

My only reccommedation is not to order from them...I know I wan't. When they need to take your money they do so right away however when they need to issue you a refund they need a month to do so.

Since I still didnt' receive a refund I have emailed them again today with any luck they might respond however knowing how they are I am not very optimistic.

Find a more reliable web site don't order from MILLIONBUY.