(323) 692-9221

5901 W 3rd
Los Angeles, CA 90036 34.0695 -118.3487

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Neighborhoods: La Brea, Central LA

ROOMSERVICESTORE.COM

Last updated 10.15.11

Category:

Furniture, Gift Shops, Women's Clothing, Home Decor, Custom Furniture, Clothing Accessories, Bed & Bath, Stationery Stores

Payment Methods:

American Express, Check, Visa, MasterCard

Editor's Tips

What People Are Saying About Room Service

Featured Review

Contributor

Contributor

In Short – This place is like Wallpaper magazine come to life--without all those pouting, dewy models. A perfect complement to nearby Zipper, this store is packed with lovely goodies that'll send you right back to the past, or to the future, depending on whether you remember egg chairs the first time around. Reaching all levels of daily life, the displays--cleverly arranged to resemble real-life rooms--include streamlined glass-top tables, platform beds, modular desks, couches and chairs. The furniture and accessories are of the same simple, high-design vein: Square wooden lamps,…

Editor's Tips

Know Before You Go:
To keep the home splurge going, stop by the nearby Zipper for home accessories like resin frames, designer chopsticks and books as well as a selection of jewelry and gifts.
ambiance
100.0% positive
  1. “The vibe is fun, energetic, and the furniture is unique.”
food quality
100.0% positive
  1. “The showroom staff was fresh, attentive and creative.”
menu variety
100.0% positive
  1. “the furnishings are fantastic and funky, with a great variety.”
overall
100.0% positive
  1. “Some great new friendly faces in the stores”
  2. “personally had a great experience on each of the occasions I went to the store.”
  3. “Wow, this is definitely one of, if not my favorite furniture store.”
service
41.66999816894531% positive
  1. “Please ignore the post about the horrible service, because I know for a factor, that when I walked through the room service door and Bret smiled and greeted me that I was going to leave happy.”
  2. “customer service was great by the way.”
  3. “have never experienced such horrible customer service.”
  4. “However, the service is so horrible -- especially Felicia -- who refuses to help unless you beg and refuses to call back or follow up.”
  5. “The sales staff actually took the time to not just recommend standard combination's like everyone else did but were being creative and suggesting unique combination's just for us and or tastes.”
  6. “Some great new friendly faces in the stores”
  7. “Terrible service!”
  8. “Retail environments are tough , finding good honest employees is very hard in Los Angeles”
  9. “worst service, worst attitude”
  10. “The showroom staff was fresh, attentive and creative.”
  11. “And as others have said, the service is the worst.”
  12. “snobby clerks - bad customer service”
value
0.0% positive
  1. “At least I didn't make a huge investment this time.”
1 Star Rating: Poor

04/06/12

Wake Up Call

by Destiny101

Room Service furniture stores, just as their house rental management company roomservicecom-needs a wake up call! The people that you want to buy your overpriced items or rent your properties, are the same people that you are rude to, unprofessional to, try to rip off, and disrespect. There are many places to rent and to buy furniture from, Taryn & London & the rest of their crew will eventually get a reality check-Dont Bite the Hands That Feed You

4 Star Rating: Recommended

08/24/11

old new

by tocomplise

I found some really awesome stuff here - refinished, vintage style, what don't it have that i don't love? This junk ain't cheap, either, but some things are just worth it.

1 Star Rating: Poor

06/11/11

good reviews written by room service

by lynn osborn

as with all these review blogs, a good percentage are written by the subject of the review. THIS HAS TO BE THE CASE WITH ROOM SERVICE. They are unprofessional and despite a good selection of furniture you will probably be sorry you purchased anything from them. The staff is deplorably amateurish, unhelpful and irresponsible. Unless you pick something up yourself (carry it yourself) out of the store you may be in for a bad surprise. Never try to order something. They either will lose the order or mess it up. WHAT"S UP WITH THEM???!!!

1 Star Rating: Poor

01/24/11

Nice things, worst customer service

by Daniela Palma

Room service on 3rd street has nice things but the worst employees. From the first minute I walked in there, they were absolutely rude to me. They didn't seem to have any interest in selling anything. I had to call the store in Newport Beach to get some help with a purchase. When I called them to ask when they were going to deliver my furniture, they were very rude on the phone. If you don't want any headache, don't go to this store!!

4 Star Rating: Recommended

09/15/09

LOVE this furniture store.

by emilymonahan

LOVE this furniture store. It's very trendy and a bit edgy. Got one of their Art reproductions of Clint Eastwood and also a fiberglass sun lounger for the pool. Super happy with both. Will definitely order some more things soon. They have a website you can order from too.

  • Pros: Very trendy. Quality.
  • Cons: 3 weeks wait for delivery

The Details on Room Service

Place Categories:

  • worst customer service
  • love furniture store
  • worst experience
  • creative showroom staff
  • cool place
  • fantastic furnishings
  • good honest employees
  • best gem
  • fun vibe
  • great experience start
  • great annoyance
  • not huge investment
  • unique combination
  • gem room service
  • overpriced knockoffs
  • cool shopping experiences
  • definitely order will
  • unique furniture
  • happy super
  • worst attitude
  • great variety
  • cool hotels
  • cool plus
  • great new friendly
  • beautiful items
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