Doesn't Recommend

arman p.

Joined 2 years ago

WATCH OUT. IT IS A PLACE NOT TO GO NOT VERY CLEAN NOT EVEN A SPA SOME SHOP LOTS OF NOISE AND NO BODY WORKING AS A MASSAGE GIRL THERE AND IT IS SO SLOW THE PLACE LOOKS LIKE IT IS GOING TO CLOSE UP I WAITED SO LONG AND THE MASSAGE AND FACIAL WAS JUST BAD!!!!!!!!!!!!

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Maria Dave

Joined 3 years ago

9 years of stressless life. My husband bought me a gift certificate back in 2001, when this spa was called a "Wellness Center" and I've been loving this place since than.

My friends and family never get bored from receiving gift certificates that I purchase for them from Urban Retreat. It is super convenient. I just go to their website, buy it there and print it out. With my economy I have a chance to save some money thanks to their specials that they post on the website.

I have recommend this spa to everyone. It is a clean, nice looking, and professional spa. The most important thing is that I feel like home when I'm at Urban Retreat.

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rheasingh7

Joined 6 years ago

great therapists, terrible front desk/ customer service. have had massages here regularly for the last year and although the therapists are great, the front desk is run by some family friends or something because the service is sloppy and they booked my husband for a massage and completely forgot to show up or open the spa at the appointed time so, there he was, on his day off, and no one showed; when i called to complain, they acted like it was my fault; my fault lies in trusting them to follow through; if you go, book same day and just go rather than try to make a plan around it

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malina

Joined 4 years ago

Wow what a place!. Today was the first time I went to try Urban Retreat Day Spa and it was amazing.

I read all this reviews and thought that I should give it a try.

The facility is clean and the staff is professional. I received the Urban Retreat Package - massage & facial. And it was very soothing and relaxing.

Since it was my birthday 2 days ago, they decorated one of the rooms with balloons. I thought that, that was really thoughtful!

Its a great place to relax and enjoy!

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alphathegreat

Joined 4 years ago

Very Comfy Environment, Economical With Real Spa Type Atmosphere. I thought the massage was great, nice clean facility, nice people... tea and a cookie at the end! I've had tons of massages, and this is a great place that I will be back to.

PROS - nice friendly people, massage therapist was informative, I love NOHO so I'm glad to see a nice clean place where you can get an economical massage

CONS - right next to Blockbuster, so when I was in the sauna I could hear the very loud movie playing there, but the actual massage room was very quiet!

If you are looking for a good massage place at a worth-it price, I would recommend!

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kapy59

Joined 4 years ago

Friendly and Nice place. I like the prices here and you get quality service. The place is clean, everyone is so nice. Christie did the facial and waxing. It was wonderful (no pain) I will go back and recommend this location to all my friends

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tokiona

Joined 5 years ago

AMAZING MASSAGE THERAPIST. JON THANKS SO MUCH !!!!!!!!

THIS WAS A GREAT MASSAGE. YOU SEND ME A GOOD ENERGY TO HAVE A GOOD WEEK.

I COME BACK SOON.

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Biatrece

Joined 5 years ago

Best Place to Celabrate your birthday!. I just turned 18 and my mom set this party for me and my 7 friends. We all went to this Day Spa. And it was great! All of us got facials, and i never had a facial before, so it was an awesome experience. This blond russian woman used some cool products, they smelled really good and made my skin really shiny.

After the facial I went to the sauna, some of my friends were there and we had really good time, Feeling all glamorous.

Also I received a massage. The room was clean and cute. The massage was good too.

The Day Spa was the coolest place to celebrate my b-day.

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llyonize

Joined 10 years ago

New Surprises. I had been to urban retreats in the past - they were always a great spot for a last minute massage, but I recently went in to find some nice new surprises there. They now have a sauna and a quiet room! And you can use the sauna for a reasonable fee with out having to get another treatment although its included when you do get another treatment. The quiet room is really very charming. I sat there while I waited for my boyfriend who used the sauna...I was even treated to some tea. Very nice. I am looking forward to going back - I noticed they had a couples massage room there.

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Loliby

Joined 5 years ago

Superb place. Honestly I got really tired of Thai massages and my economical state does not allow me to visit spas like Burk Williams, so I found this little cozy place.

Prices was perfect for me, clean place with professional staff and awesome services.

Will absolutely visit it again.