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3033 Angus Street
Los Angeles,
CA
90039
34.1061
-118.271
Neighborhoods: Silver Lake, East LA
Last updated 12.05.09
Category:
| service | 85.71000099182129% positive |
|
|---|---|---|
| wait time | 100.0% positive |
|
04/15/12
NO Call, NO Show!
by KJaw
I found Fireplace Freddie on the internet. I called and the gentleman I spoke with stated that could help me with refinishing my fireplace. He stated that he would send his Head Employee with pictures of other jobs that had been completed. We set up an appointment for a saturday a few weeks ago, and no one ever showed up. I waited an hour longer, in case they were running late. No one ever called. Very unprofessional. Very unreliable. Not a way to run a business. I don't even think they deserve 1 star!
02/26/12
Extremely Pleased
by daniflake
We moved into the house over a year ago knowing the fireplace needed improvements before we could use it. At the end of 2011, we finally decided to move foward and have the work done. From the first meeting through the completion of the job, we were impressed with how much the folks at Fireplace Freddie care about the work, and about getting it right. Issues were uncovered as the job unfolded, which required more work and additional costs, but the way FF handeled this was extremely fair. The workmanship was impeccable, and the guys we dealt with were easy to talk to and took very good care of our home. We are so happy that we went through with the job and that we chose FF to do the work.
12/21/11
In Time of Need
by jfahlgren
We have lived in our house in Pasadena for 12 years. We have 3 fireplaces. Recently Pasadena experienced unprecedented wind storms with many down power lines & trees. We lost a few tree & suffered some cosmetic damage. I thought we were really lucky. A few days later my neighbor brought over a chimney cap which blew off. Not a big deal, right? I called Fireplace Fredie who was referred to me by a good friend. They were out in a few days restored the cap and inspected all 3 chimneys. Alas, they found that 2 of the 3 are not up to code, need work & cautioned us not to use. Their service was great, professional, reasonable and in my case saved us from a major problem. I highly recommend Fireplace Fredie for all you fireplace needs. Call them before you start your next fire. I did & I'm happy I did.
12/15/11
Best Service!
by jaaedw
We tried using our indoor fireplace for the first time after moving in, but smoke just came inside of the house. We also tried out our outdoor firepit that is adjacent to the indoor fireplace and the smoke odor jsut went into the house. We called Fireplace Freddie to have it evaluated and repaired so that we can get it to work without having all the smoke come in. John, from Fireplace Freddie came to our house and did a very thorough assessment. John is so knowledgable in every aspect of fireplace/chimney. He recommended to have a smoke guard placed, add a 2 inches of masonary to the existing (newly) placed firebox, and a new chimney cap placed. For the outdoor firepit. He suggested it needs to be swepted. We decided to have it done since he would be able to do it while he was here and stated that we can even try out the fireplace to make sure it worked. John did all necessary work and tried it out and worked! He also recommend that we close the indoor flue all the way when using the outdoor pit to reduced the smoke odor into the house. We are very happy with the overall work done.
04/22/11
Very satisfied
by strengthandhonor65
I needed work done in a hurry and they actually moved their schedule around to help! At my home the chimney sweep clearly explained the problem to me and how he was going to fix it. The price was very reasonable. I was very satisfied with the experience I had with this company.
The Details on Fireplace Freddie
Place Categories:
- great support service
- recommend fireplace freddie
- really professional inspector
- best solution
- excellent resource
- fantastic followup
- great willingness
- professional response
- professional outstanding service
- outstanding representativeinspector
- recommended someone
- poor customer service
- excellent company representatives
- wonderful service call
