(877) 211-9810

10799 Washington Blvd
Culver City, CA 90232 34.01534 -118.407149

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Neighborhood: Washington Culver

Last updated 2.22.10

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What People Are Saying About Best Buy

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In Short – Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Editor's Tips

The Extras:
If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Know Before You Go:
Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Look Good:
Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
menu variety
25.0% positive
  1. “The prices and merchandise selection are great, however, the checkout is often slow, and customer service is not very well-trained or courte.”
overall
100.0% positive
  1. “think this is the best place to shop for home appliances, but I cringe when”
  2. “This is a great store, one in which I could spend hours in.”
return potential
50.0% positive
  1. “Best buy is well known for their poor customer service, especially trying to return *anything”
service
79.16999816894531% positive
  1. “The prices and merchandise selection are great, however, the checkout is often slow, and customer service is not very well-trained or courte.”
  2. “bought the hard drive at a very moderate price and they do have the best customer service.”
  3. “great customer service, would recommend to anyone.”
  4. “Best buy is well known for their poor customer service, especially trying to return *anything”
  5. “Great customer service!”
  6. “The geek squad arm of Best Buy is replete with incompetent people.”
value
89.28999900817871% positive
  1. “They have great deals on selected items through.”
  2. “bought the hard drive at a very moderate price and they do have the best customer service.”
  3. “The prices and merchandise selection are great, however, the checkout is often slow, and customer service is not very well-trained or courte.”
  4. “the things from best buy are expensive than I expected.”
  5. “can always find what I am looking for at Best Buy and the prices are always reasonable.”
  6. “My refrigerator works great, and the price was $300.”
  7. “Store always match the price from ads and Geeks are so helpful.”
wait time
25.0% positive
  1. “The prices and merchandise selection are great, however, the checkout is often slow, and customer service is not very well-trained or courte.”
4 Star Rating: Recommended

03/21/12

Go if you know what you want

by Selmah2

Service is never that great here. Associates are never around, and lines are always ridiculous at customer service. That being said, I do like this location. They have a great selection and their prices are generally good. Bad service isn't a problem for me personally: I know what I want, but I know some peeps have a problem with that.

2 Star Rating: Below Average

05/20/11

Overall very nice store and a pretty

by jinafergo

Overall very nice store and a pretty descent customer service experience, but this time i been unfortunate - I had a question about ipads and they referred me Matt , Apple/MAC representative.This guy has very arrogant, rude, no smile no respect kind of approach, cut me loose when i been talking to him, was preaching me how to behave later when i asked talk to his manager...

5 Star Rating: Highly Recommended

10/13/09

Great Customer service!

by Dizzy Bowman

I bought a modem there and threw out the box and just had the pieces and came back to return it for a different kind of modem (thanks, att, for being so explicit) and they took everything back, no questions asked and put it back on my card and i immediately had an email confirming so.

then when i went to pick up my tv, they made me wait 10 minutes and were so embarrassed they give me $10 off!

great customer service, would recommend to anyone.

  • Pros: really quick and if not, they will give you money back
5 Star Rating: Highly Recommended

09/30/09

Amazing Service & the BEST GEEK QUAD

by rika

Store always match the price from ads and Geeks are so helpful. I would really recomend to go to CULVER CITY store. I like this out of all the WLA stores

5 Star Rating: Highly Recommended

07/30/02

Great Deals!!

by regina73

I can always find what I am looking for at Best Buy and the prices are always reasonable.

The Details on Best Buy

Place Categories:

  • great customer service
  • always reasonable prices
  • not very well-trained customer service
  • great deals
  • good couple
  • great store
  • best place
  • great more shops
  • great electonics
  • great refrigerator
  • great electronics
  • best buy
  • often slow checkout
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