great traditional thai food, good poor service, reasonable la price, nice great place, horrible customer service, cold lessthanimpressive food, great atmosphere
Not Very Good. I was really looking forward to eating Thai so I ordered delivery from Natalee Thai because I had heard good things. The curry I ordered, didn't come with rice which should be standard. The Pad-See-Ew with shrimp had about 5 shrimp in it, but the yellow curry with chicken had HUGE chunks of chicken with little to no vegetables (which some people may like but unfortunately, I planned on picking out the chicken).
Disappointment!. We were genuinely disappointed in this restaurant. Service was fine but the food was bad quality. Parking seemed to be a pain also, not sure if you can really park in the smart and final lot or not! Don't be fooled by the fancy modernistic architecture.
Awesome. This is one of my favorite asian restaurants in LA. The pad thai is so delicious. My second fav is this korean bbq in culver city called gyenari. 2 of my favorite asian restaurants.
Great Food. Thai food is one of my favorites and this restaurant has it. It's atmosphere will have you in calm state and it's food will just make all those problems disappear.
Great food, but bad acoustics. Order take-out. I've been coming to Natalee since it was across the street in the strip mall. That's over 18 years! The food is excellent, though I've heard complaints from some friends that the curry is too hot. I just can't stand eating there. The prices are a bit higher and the portions a bit smaller than other Thai restaurants of equal quality, but their food is consistently good. The acoustics of the restaurant are so bad. With concrete floors and metal and glass walls, it seems as if you could hear every conversation in there at once. Not really what I consider "romantic" or "cozy." The atmosphere is that of eating in a airport cafeteria, but like I said, the food is good. I order take out from there all the time, but avoid it when taking out-of-town guests out to dinner. I'd give it five stars, if they could cut down on the noise levels in there somehow with some acoustic tiles, drapery or something. Oh and, they do charge 50 cents as a "fuel surcharge" for delivery, so technically it's not "free."
Crazy weekends but awesome food!. I've eaten here a handful of times and have loved it every time. There's a sushi bar as well as the Thai food. I'm not sure that it's terribly authentic, but outside of Thai Town I don't usually expect that. The portions are big, the food is flavorful and super tasty and the drinks are solid! Skip the weekends if you can cuz the wait's a bit long, but otherwise it's totally worth it.
Some good food, Poor Service, Too Crowded.
I'll be honest, the PadThai is good half the time. It's not consistent and it's a little over priced. Some times flavorless, sometimes salty, sometimes PERFECT. Last time my friends ordered curry it was filled with Thai chilli's and almost too hot to eat.
Delivery is average on timing, they've never made it under 45 minutes. Dining in is TERRIBLE. Over-crowded, poor customer service, have to wait way too long for the check (probably why tables don't turn over). Trendy, cool building. Good luck getting near the bar. Seems to be more than the staff can handle.
Horrible food. There was nothing authentic about the food. It was overly salted and the portions are not worth my money. This place is just trendy and it's over rated, just good for probably a first date, because of the bar area. I've always liked the Thai BBQ across the street, but I decided to give this place a chance. I made a bad choice and do not recommend this restaurant. I left the place hungry and unsatisfied with my meal. I tried the vegetable curry, cashew chicken (too much salt and sauce), Korean bbq beef (2 slices on the plate) and their brown rice. NOT IMPRESSED. Across the street is by far the best on Venice Blvd.
Unremarkable salty food; super hip and trendy.. We went here once last year and haven't been back. The food was all very salty -- nothing special about it. We had to wait a long time to be seated. It seems to be the hip and trendy place to go -- but that's just not my style. Try the Thai BBQ place across the street for better food and less wait time.
Customer Service is HORRIBLE. This WAS my favorite restaurant for nearly 2 years. I ordered from them at least 3 times a week. I was a very loyal customer. I have to say that they have the WORST customer service ever! I found a nasty insect in my tom yum soup. When I called the restaurant to get a replacement, not only did the employee NOT apologize, she was very defensive and unpleasant. When I got my replacement, it was lukewarm and extremely watered down. This is only one instance. Even though the food is decent, they have no clue how to treat their customers. You can bet I will NEVER order from this place ever again.
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