Glendale >
Gifts & Novelties > Swarovski Gallery Store2113 Glendale Galleria, Glendale, CA | Directions 91210
34.146654 -118.259197View More
View Less
Not all Swarovski Stores are the same!! This is the worst on. They store manager at this store Angela, and the associates are all very mean. When I asked to exchange my ring because it was defective, they asked did you wash your hands with it on? When I confirmed, they gasped saying that you never get their jewelry wet! And they refused to exchange it saying it's not a defect but it was my fault for wetting it. Very rude. When I told them one of their associate told me if I had any problem I can bring it back to the store, they said she would never say something like that. So, basically saying I'm lying and lectured me on return policy on all the other stores. Saying they had the best customer service. I don't think so. They did not give any service. Do not buy anything from this store! They will tell you anything to sell and then not back up what they say!!
Look for other options. It's difficult to understand how the brand svarowki became associated with the bad manners and lack of responsiveness of the people running and working in this store. Not only their prices on the displays are not to be trusted, but they also do not want to take responsibility for it. Hopefully, the LA County department of weights and measures pays them a visit soon.
The well-known Dutch crystal company goes beyond figurines with jewelry, accessories and decorative pieces for the home..
In Short
In the late 1800s, Daniel Swarovski invented an automatic cutting machine that spawned the creation of crystal collectibles. More than a century later, the brand that he founded offers a wide variety of goods. Jewelry ranges from classic brooches to contemporary rings, necklaces and even tiaras. Accessories include handbags, key rings, watches and crystal-flecked tattoos. Collectibles come in a variety of shapes and figurines, including the Silver Crystal line that started Swarovski's mainstream popularity in the '70s.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Swarovski Gallery Store on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.
Get the Citysearch Mobile app so you can spend less time searching for great places, and more time enjoying them.
