Image India Boutique

10/14/07

Image India Boutique - Northridge, CA - the worst quality

by mmlahori at Citysearch

I took the blouse piece for my wedding sari to here to be tailor made. The guy assured me that the tailor is very professional & been in business for > 20 years. I gave him two rolls of thread matching the fabric color. I asked for a trial & he said he done many wedding blouses & never a trial is needed.

When I got the blouse back, I cried. The lady, who made the blouse, used my thread, took it off for some reason, didn?t cut off the hanging thread & she used purple thread on Maroon fabric to stitch. This lady not to be seen or contacted ? when I asked him to call her, he refused saying that she wasn?t home & then he said that he will go over to talk to her. Not only the blouse hooks made with this purple thread were hideous, hemming near seam showed purple thread also. Quality of the hemming is the worst.

The guy said after I asked him about the purple thread ? 1st he said that it is the same color as maroon, & then he said I gave him two different rolls ? purple and maroon; then he said my thread was of bad quality & so the lady used purple! When I asked him about a bump near the sleeve saying that he doesn?t see any bump and it is the ironing. He said that he done many wedding blouses ? I said that it certainly doesn?t look like so!

While purple thread on maroon fabric, bump on the sleeve, numerous loose hanging threads & threads pulled off the fabric would be visible to anyone, this guy argued that it is a perfectly good blouse.

Later he said the tailor lied to him & said that she used the maroon threads and not purple! He also said if someone lies like that he cannot do anything, and that this tailor is bad. I asked him why he gave her my blouse if she is bad. He said that he does business with 3 or 4 ladies ? all are the same.

Please be prepared to receive complete quality assurance initially, & if you are fooled enough to give them business, be prepared to have a crappy job and get your expensive garments ruined by them.

• Pros: nothing - getting fooled by false assurance for a quality job
• Cons: don't go here!