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Paty's

10001 Riverside Dr
Toluca Lake, CA 91602
Phone: (818) 761-0041
Citysearch
Price:
$
Cross Street:
Clybourn Avenue
Hours:
Daily 7am-10pm

Editorial Review for Paty's – by Michelle R. Phipps

In Short
The large green patio awning, outfitted with heat lamps and plasticine roll-down curtains, allows for outdoor dining in any weather; indoors patrons choose between counter and table seating. Vintage photos comprise the bulk of the decor, including one Hollywoodland aerial which captures an undeveloped Burbank. Breakfast is served all day, but there are also lunch and dinner options like sandwiches and a full roast turkey dinner with whipped potatoes, vegetable, stuffing and cranberry sauce.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

Insider Tips

Parking

There are two lots behind the restaurant, and free street parking on Clybourn and Riverside.

What to Drink

The menu includes kid-friendly shakes, malts and floats as well as beer, wine and soju cocktails.

The Extras

The rear dining room can be reserved for private parties.

User Reviews for Paty's

1 Star Rating: Not Recommended

09/19/2008 Posted by AlbertV

Entering Paty's, minimal effort was made to seat us. We were not welcomed, walked to our tables, nor were we given menus until much later (by the busboy). It was Friday night. It's hard to tell which was worse the food or the service. The waitress showed up, stood next to the table without so much as a hello. We simply ordered and she mumbled something back. My wife ordered clam chowder.I ordered soup and salad with a grilled cheese sandwich. When the soup came, it was placed without comment on the table. The clam chowder's bland flavor also lacked consistency. Salt, hot sauce, pepper, nothing could save it. My wife put it aside and happened to catch the attention of the waitress as she was walking by and said, "I'd like to order a baked potato please." The waitress didn't stop, just kept walking. We weren't sure until the potato came that she heard. Luckily, my wife wanted it plain anyway. At this point, none of the food was tasting good, all of it tasteless. We never got a refill on drinks, and the rest of the time we were ignored despite the fact it was not busy; everyone was down the street at Bob's Big Boy. At about the time, we decided we wanted dessert, the waitress walked by and placed the bill on the edge of the table without saying a word and giving us no chance to order dessert. At that point, we didn't want to sit there too much longer. Totally disgusted with their service. The manager snapped his fingers when I handed him the bill signifying to give him money. II felt like punching him. I tipped the undeserving waitress $2. We just want to say that in this economy when people eat out less, this kind of service is unacceptable. We will never go back. We do feel others got superior service and warmer welcomes than us. We were just strangers rolling by. I guess they don't like our kind in their neck of the woods. Across the street at Marie Callender's we had some good pie. Thanks for letting me rant.

Pros: Busboys were more attentive than the waitress. They gave us water and brought us hot sauce when we asked for it.

Cons: Pathetic service, bad attitudes from waitress and manager, bland food. A waste of time, money and stomach space.

1 Star Rating: Not Recommended

03/03/2008 Posted by boonotafan

Have been to Paty's before and the food is ok. Very similar to Bob's Big Boy but Paty's tends to be lacking in customer service. When going to Paty's I am always prepared for a wait but on my last visit..... we were completely overlooked by the waitresses. It was late afternoon and not busy at all. We were seated outside and given menus. We watched as others on the patio that had arrived at the same time as us had their orders taken and even watched in amazement as their meals were served. The waitresses would look at us but none of them ever came over to us. We waited... and waited... and waited. After 15 minutes of being completely ignored, we got up and went inside to tell the hostess that no waitress had ever helped us. She didn't seem to care much and looked over at the 2 waitresses that were near her filling condiments. They just watched us leave without even an apology. That has never happened to me before.... anywhere! It was absolutely unbelievable and thought it should be mentioned in a review. We will never go to Paty's again. We ended up going down the street to Bob's and had an excellent dinner with the usual excellent service.

Pros: average food

Cons: horrible customer service

Users Like You Also Viewed

Bob's Big Boy
4211 Riverside Dr
Burbank, CA 91505

Chez Nous
10550 Riverside Dr
Toluca Lake, CA 91602-2441

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Editor's Review

Brunch-time coffee shop plates large portions to locals and studio types.  See the full editorial review.

Insider Tips

Parking

There are two lots behind the restaurant, and free street parking on Clybourn and Riverside.

More Insider Tips

Restaurant Information

Parking

  • Lot

Hours

  • Daily 7am-10pm

Cuisines

  • Coffee Shops & Diners
  • American (Traditional)

Payment Types

  • Visa
  • MasterCard
  • American Express

Meal Price

  • $

Amenities

  • Lunch Spot
  • Carry Out
  • Outdoor Dining
  • Kid Friendly
  • Local Favorites
  • Breakfast
  • Open 7 Days

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