Paty's Restaurant

06/25/10

Best Customer Service EVER!

by AlliesBack

I discovered this place in 2008 and the rest is history.

I've seen them on slow days, busy days, days with Miley Cyrus in there eating during lunch rush, they always treat you well.

Bob is hilarious and has a dry sense of humor, you have to understand that or you'll think he's a jerk. Mario is a bussboy and he doesn't speak perfect English but understands it! Sharon is my favorite waitress in there she's off on Saturdays and Tuesdays though and only works during the day.

The food isn't anything to go out of your way for but I go in 2-3 times a week to sit and have a soda with them and say hi or to have dinner with friends because of their amazing customer service. They have sweet potato fries and seasoned curly fries that aren't on the menu that are AMAZING! And ask BOB to handmake you his famous shakes and you will be blown away!!

Their chicken strips are delicious but if you sit on patio you tend to get ignored a bit more because it's busy on the inside and people yell "hey! Can i have this!" and they do it right then and there. It's not like they do it on purpose.

Any bad reviews are from people who don't have a sense of humor and just had a bad experience, this restraunt has an amazing group of people working at it!!!

• Pros: Great customer service, clean, great location, celeb hangout
• Cons: Pricey food is not always the most tastiest, Miley Cyrus.

02/24/09

Look no further!

by crush301

I heard of Patys but never had dined there. I was asked by some friends to join them for brunch. I got to say this place is real good, hot coffee plenty of refills, bacon and eggs were great and I had a pancake instead of toast all I can say is you got to try it. I have been back twice since then, even having dinner last week was real impressive and their home made desserts (mile high cakes) were some of the best. I also must say their pricing is really good, the quality and amount of food you get. I can see why my friends all eat there.

• Pros: Pricing, food, service and parking
• Cons: none

01/26/09

GREAT FOOD AND SERVICE!!

by mckennacali

Patys is cheap and great!! I ordered a cinnamon roll for breakfast and it was huge and doughy!! It was bigger than my head!! it came very fast too along with our other DELICIOUS food! great service!! You never know what celebrity you'll run into either. I met Jay Leno down the street at Bob's Big Boy a couple nights before! I highly reccomend this restraunt!!

09/19/08

Better to go to Marie Callender's across the street, Bob's Big Boy Up the street, or the liquor store on the corner!

by AlbertV

Entering Paty's, minimal effort was made to seat us. We were not welcomed, walked to our tables, nor were we given menus until much later (by the busboy). It was Friday night. It's hard to tell which was worse the food or the service. The waitress showed up, stood next to the table without so much as a hello. We simply ordered and she mumbled something back. My wife ordered clam chowder.I ordered soup and salad with a grilled cheese sandwich. When the soup came, it was placed without comment on the table. The clam chowder's bland flavor also lacked consistency. Salt, hot sauce, pepper, nothing could save it. My wife put it aside and happened to catch the attention of the waitress as she was walking by and said, "I'd like to order a baked potato please." The waitress didn't stop, just kept walking. We weren't sure until the potato came that she heard. Luckily, my wife wanted it plain anyway. At this point, none of the food was tasting good, all of it tasteless. We never got a refill on drinks, and the rest of the time we were ignored despite the fact it was not busy; everyone was down the street at Bob's Big Boy. At about the time, we decided we wanted dessert, the waitress walked by and placed the bill on the edge of the table without saying a word and giving us no chance to order dessert. At that point, we didn't want to sit there too much longer. Totally disgusted with their service. The manager snapped his fingers when I handed him the bill signifying to give him money. II felt like punching him. I tipped the undeserving waitress $2. We just want to say that in this economy when people eat out less, this kind of service is unacceptable. We will never go back. We do feel others got superior service and warmer welcomes than us. We were just strangers rolling by. I guess they don't like our kind in their neck of the woods. Across the street at Marie Callender's we had some good pie. Thanks for letting me rant.

• Pros: Busboys were more attentive than the waitress. They gave us water and brought us hot sauce when we asked for it.
• Cons: Pathetic service, bad attitudes from waitress and manager, bland food. A waste of time, money and stomach space.

03/03/08

Worst service ever!

by boonotafan

Have been to Paty's before and the food is ok. Very similar to Bob's Big Boy but Paty's tends to be lacking in customer service. When going to Paty's I am always prepared for a wait but on my last visit..... we were completely overlooked by the waitresses. It was late afternoon and not busy at all. We were seated outside and given menus. We watched as others on the patio that had arrived at the same time as us had their orders taken and even watched in amazement as their meals were served. The waitresses would look at us but none of them ever came over to us. We waited... and waited... and waited. After 15 minutes of being completely ignored, we got up and went inside to tell the hostess that no waitress had ever helped us. She didn't seem to care much and looked over at the 2 waitresses that were near her filling condiments. They just watched us leave without even an apology. That has never happened to me before.... anywhere! It was absolutely unbelievable and thought it should be mentioned in a review. We will never go to Paty's again. We ended up going down the street to Bob's and had an excellent dinner with the usual excellent service.

• Pros: average food
• Cons: horrible customer service