19135 San Jose Ave, La Puente, CA | Directions 9174833.999497 -117.884597
Nice Guys – From the first phone call, these were nice guys. They picked up my car, and got it safely to it's destination.
Very Good – For the long distance they towed my vehicle, the cost was very reasonable. Also, the driver was a nice guy.
good service – The guy I dealt with from here was very friendly and he was also very careful with my car. I thought it went well considering it all started with a broken car!
Good tow – This company arrived fast and the driver was very courteous. I was very pleased ant they got the care there safe and sound. thanks a bunch!
good tow – This was my aaa towing company, or at least the one they sent when I called. They were fast and courteous and my car was taken care of well.
Helpful – Reasonable price for very quick service. My mechanic recommended Bob's and so that's why I called them when my car wouldn't start. Now I know why my mechanic made this recommendation, and going forward I will do the same.
nice work – The service was fast and the guy was clean, courteous and professional the whole time
This is the tow company that arrived for my AAA service. They were fast, friendly and professional. That was great and I dont know what more you could ask for from a tow company, great service!
Unreliable – I called Bob's Towing on 1/18/12 to pick up a forklift and deliver it. We agreed upon $375.00 for the trip. I informed them they needed to pick up the forklift between 1-2 pm on 1/18/12 and deliver it directly to the destination given. Come to find out they didn't pick it up until 3pm and were not at the destination until 4:45pm and could not find the location even though they had all the proper information to find it. They called after hours stating they could not find it and then took it back. My manager was at the store until 6pm last night. He called to inquire where the forklift was and they told him he had left and we would have to pay and additional $125.00 tomorrow to get it delivered again. I called them today 1/19/12 and had several conversations with them stating that they were late and that they were lost and they had the proper address. They were willing to take the additional fee down to $100.00 to deliver it today. I told them that is completely unfair as they were the ones who were late and unable to find an address I have sent many people with no issues. They were completely unprofessional in accepting their mistake and when I asked for a manager they informed me she would not be in until 2pm and only the dispatch employees were available. When I asked repeatedly for them to look at what happened and adhere to the original quote they said that was fine we could pay them the $375.00 and come pick up ourselves!! Obviously we have no way of doing that if we are contacting them for this service. I thinks appalling that they basically held my equipment hostage and extorted extra fees out of me for their mistake! I really hope you think twice before you use them again as I would hate to see how they handle a stranded motorist.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Bob's Towing on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.