Rock'n Fish

11/08/09

The worst service imaginable

by NicoSann

After spending a 1/2 hour trying to determine who would be serving us dinner - it took another 10 minutes to find a manager. The throng of baseball hat wearing, shot drinking recent college grads made it very difficult to properly lodge a complaint about the service. The food has declined in recent years - but is edible. The utter lack of service and he complete lack of care by the management (at least on a weekend night) make it a impossible place to have a decent dining experience. The bar was obviously more important to the management - the food and service played a distant second fiddle.

• Pros: Edible food
• Cons: The service

09/18/08

Horrible Customer Service

by BGrace72

We frequent the establishment because of their great food but not because of their service. We were going to throw a 40th birthday for a co-worker who loves their food. I made a reservation for 11 for lunch time and requested we sit on the patio. The hostess said we cannot guarantee the patio. I was stunned as to why we have a large party and cannot sit where we would like. I left two messages for the manager to call me back and she never did. I find this totally unacceptable and bad managing. Needless to say we cancelled the reservation.

This is not the first time we or people we know have had problems with this restaurant the managers obviously dont care about their patrons and the wait staff was rude to them too, saying they were giving them free beverages and then charging them later.

01/23/08

my favorite restraurant

by lynnraphal

everthing on the menu is good and it is very different from your average restraurants. Price is high average but it is worth it. my favorite dish is the blacken halibut, mac cheese, corn, and spinich. But only problem is the waiting you must make a reservation with no reservation one will wait about a hour or more.

• Pros: Food
• Cons: waiting to get a table

06/26/07

Best Restaurant in the South Bay!

by jnrcal

I love Rock 'n Fish! Their food is fantastic and the service is great. It is always crowded so try to make reservations or be prepared to wait a looong time. The good thing is the hostess will call you when the table is ready, so you can leave the overcrowded bar and head next door to Shellback or the Brewery for a beer. I highly recommend the artichoke appetizer, crab cakes and tri-tip--- pretty much everything else on the menu too!

• Pros: Food, Service
• Cons: Long Wait

02/26/07

Best seafood...fresh and tasty

by len74

I've been to this restauarant at least twice. And both times the FOOD were fresh and superbly delectable. If you love seafood then this is the place for you. The calamari, clam chowder and king crab legs are especially commendable. The menu PRICE may be a bit costly, however with food as fresh and tasty as they serve I'd say its worth it. The liquor prices are standard. The AMBIANCE was agreeable, options of sitting inside, on the bar or outside patio are available. It can be a romantic venue during the evenings. The SERVICE was average, attentiveness on the servers side wouldn't be too bad. Over all I'd say I'd come back to this place and recommend it to family and friends.

• Pros: Great tasting food
• Cons: Limited sitting capacity , could be a bit pricey