06/06/09

Bad Customer service

by lulujogirl

I came here for a cake tasting. When I called for an appointment, they asked me what flavors and frosting I wanted. Since I had never been there and didn't know, how am I supposed to choose? So she just put down random flavors, and I was supposed to show up.

When I got there with my fiance and sister, they gave 4 one inch square samples of each. It had come in a box and was probably sitting in the fridge for a few days. I asked for a knife so we can each have a taste, and she said she didn't have one. How do they not have a knife at a bakery?

They gave a binder with outdated designs and the cake was bland. You would think the workers would be more accomodating for a big order, but they basically ignored us and didn't provide enough information. I got on the phone while I was there and proceeded to call another bakery that was waaaay nicer and with better cake. Don't come here.

• Pros: NOTHING
• Cons: EVERYTHING