way too big suit, inferior level, rude she
Horrible service all the way around.. I saw the review from 2003 and it's now 2008 and only 1 thing has changed...Rigo was not there. I went there for my sister's wedding and the employees were helpless, clueless, and not interested. Whenever someone has to wear a tux, it's usually for a very important affair where no mistakes are allowed. They did not make me feel secure and actually frightened me wondering if I should even trust this special day in their hands. I told my sister where I went to get the suit and she called the MW Tux on Ventura and the guy was so rude SHE had my account changed to a different store. Horrible service all the way around.
Only deal with Rigo!.
Otherwise, don't bother. The other three assistants at this store were inexperienced and offered an inferior level of service and product knowledge. It's close to where I live so after shopping around, I eventually went with them to supply the men's suits for my wedding.
Rigo had tons of product knowledge, so he was pretty helpful in picking out my suits even though I already had a clear idea of what I wanted. However, we had several problems running up to the wedding with misinformation given by other staff members, mix ups on pricing, and in the end my husband's suit was way too big and nothing could be done (thanks to the girl who dealt with us the day before the wedding). The suits also seemed to be of a lower quality and slightly different style to the model in the shop.
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