Hansen's Cakes
Los Angeles, CA 90019-4401
Phone: (323) 936-5527
- Cross Street:
- Whitworth Drive
- Hours:
- Tue-Fri 9am-6pm, Sat 9am-5pm, Sun (for pick-up only) 8am-12pm
Editorial Review for Hansen's Cakes – by Stephanie L. Smith
The Scene
Since 1940, this neighborhood bakery has had plenty of time to rack up a celebrity clientele, reflected by numerous head shots lining the walls. Celebs and non-famous patrons can expect the same professional service from knowledgeable design consultants as they guide you through the cake-ordering process.
The Goods
The Hansen repertoire of cakes falls into two categories: charming floral wedding cakes and novelty creations, ranging from giant cheeseburgers to a boxed bouquet of roses. They'll even airbrush your loved one's face on your dessert if you bring a photo. As far as wedding cakes go, the English Bouquet is a charming, popular and economical choice; its four tiers are festooned with fondant violets, blush roses and lilies of the valley. Most folks choose the traditional bridal white cake with buttercream filling. It's the presentation that sets this place apart.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Know Before You GoA four-tier wedding cake for 125 people has a base price of $278. Novelty cakes are $25 for a 20-person cake with flowers and inscription. Delivery fees vary by zip code. Inquire about free samples.
The ExtrasPlace cake orders three to four weeks ahead; for a 20-percent rush fee, Hansen's can do it in one or two days. Also, bring a pad and pen to sketch your cake--photographs are prohibited.
User Reviews for Hansen's Cakes
04/10/2008 Posted by somanygreatplaces
Please think twice before using Hansen's Cakes to make that special cake for that one special occasion! I ordered a cake for my daughter's birthday. When we opened the box at my daughter's birthday party, the cake was destroyed. It was apparent that the cake was not assembled right. Seeing my daughter cry at the sight of the cake broke my heart. I immediately contacted Hansen's and they did nothing to remedy the situation. They should have just told me in advance to file a claim in small claims court instead of me getting the run around and wasting more of my time. This is the approach that I am now taking. It's not about the money, it's about the principle. From what I have read on City Search, I am not alone. In conclusion, I do not recommend Hansen's Cakes.
04/05/2008 Posted by Crysta1010
I purchased a cake from Hansens Cakes and received a botched order, I honestly I don't know which is worse, the fact that Hansens botched up the order or the fact that they were extremely rude and unprofessional…I spoke with Patrick Hansen on the phone to see if he would refund my money (he seemed like he couldn’t care less how my cake came out, this guy owns the bakery, is this guy slow or something?), I was very specific as to how I wanted my cake, I made Cathy repeat my order over the phone to me twice and the cake still came out wrong. I had to bring in the cake (which I did) send photos via email AND wait and wait and wait for a response after “someone” reviewed the situation. I mean seriously this is utterly ridiculous, would they like me to donate a kindney too?? I'm glad I DID take pictures. This whole process is just anxiety not needed. My son's birthday cake had to be thrown away because the children there that couldn't eat strawberries. After reviewing all of the complaints on City Search, I see that these types of problems are a daily feature of Hansens Cakes. It seems like Hansens Cakes has no problem ruining everlasting memories!!
Cons: Terrible service!!!
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