O'Mamamia

08/05/10

Worst customer service ever

by MistahK

If you would like to order food from a place and be called "an a**hole" by the waiter, then eat here.

I ordered a sandwich for lunch for takeout, as I work nearby, and the estimate I was given was '10 minutes.' I got there in about 10 minutes and was told that it wasn't ready yet. I waited another 10 minutes, and when I asked again why it was taking so long, I was told that the time estimate was wrong because they had a catering order ahead of mine.

When I asked why that wasn't taken into account in the original estimate of "10 minutes", the guy said he was "busy running around." There was 1 table with people at it and the rest of the restaurant was empty (it was 4:30pm). So when I asked him how he could be so busy with only 1 table of customers, he said I was "being an a**hole."

I told him he had no customer service skills, to which he got defensive and NEVER ONCE apologized for calling me an a**hole. I refused to take the sandwich, which was ready by that point, and I walked out the door.. I will NEVER eat there again and recommend that you don't either...unless being called an a**hole is your idea of good customer service.

08/14/09

O'MammaMia Review

by Neopi

I wanted to have a large (22 people!) luncheon at O’ MammaMia. When I spoke to the restaurant in advance about preparing for this large of a group, they were very accommodating and let me set up the date and food orders in advance. When the time for the event came, they were prepared and professional and they even let us set up balloons and gifts at the table for our guests! The food was very good, and just as we had ordered. I definitely recommend this place for lunch—whether it’s just one person or 20 people. The food is excellent and is delivered in a timely manner. The staff is very accommodating and helpful as well.

*Posted for Halley*

• Pros: Very accommodating to our large group
• Cons: None

06/12/09

Great lunch stop in the Wilshire district

by anekab

O'Mamamia is a great place for lunch as our offices are nearby. In the middle of Koreatown, it's nice to have an alternative cuisine. If you work in the Wilshire district and haven't tried this little Italian place, take some friends for lunch or an early dinner. I guarantee you'll go back and back.

• Pros: Near the office

03/24/09

Consistenly Good. Italian Food

by llyonize

I have been going to O'Mamamia for many years. The food and the service is always consitently good, no matter what I have had. They have great salads, I like the chopped the best, tasty pastas..ala vodka (yum) and filling chicken dishes topped with some amazing stuff. It's a great place to go for a business lunch or just a lunch with a few friends. And I just recnetly found out that they are now open for dinner, so this would be a great dinging spot before going to a show at the Wiltern as it is just down the street and there are not many options around there.. If you have not tired it I would reccomend it.

• Pros: Bread Knots, reasonably priced

04/22/08

O' how I love O'Mamamia!!

by travelbugg1980

This place is italian-heaven in the middle of Korea Town!! I heard it was good and I was not at all dissappointed!! I had the Spaghetti Carbonera one day, came back for chicken ceasar salad, and came back again for the pannini, and not once could I finnish my meal the portions were so generous! (also maybe because I ate so many garlic rolls!!) The owner was very nice and we had a good little chat while there was a quiet lapse. The restaurant just recently opened for dinner, and so your service at this time will be very very fast right now b/c it's still a little slow for them. But dont get scared away by empty tables because your meal will make up for the echos! Lunch is a totally different story though--it seems to stay pretty crowded, but for LA it's still decent on prices and speed of service.

• Pros: Yummy!
• Cons: Not much of a dinner crowd--but I think that's a PRO b/c I get all the attention!!