Burbank >Computers > Tek Media Group INC
711 S Victory Blvd, Burbank, CA | Directions 9150234.168589 -118.310458
Thanks for helping us out on the camera repair – After I sent our Canon XL1 to Canon service and they said “we don’t repair these anymore… and we don’t make parts” and after taking the camera to Samy’s Camera they very highly recommended Tek Media Group. I thought I would never buy another Canon product again.
Thanks to you guys I may consider purchasing a Canon product in the future. At least I now know I can get quality service if I do. You guys saved our bacon. Thanks.
Excellent Service – I own a production company in Los Angeles and one of my Sony PMW-EX1 cameras had a lens focusing issue. I called Sony and they told I could bring it in to their LA service center. So I went down there and they told me there was a $130.00 estimate fee and it would take 7 to 10 days before I would get an estimate. I told them the problem with my camera and they said it sounds like the lens needs to be replaced at a cost of over $2000.00. They told me they don’t do lens repair only replacement. I left because I really needed my camera for a shoot the next week and did not want to pay the high cost of a rental. So I searched the web and called everyone. Then I found these guys and they were a Godsend. Not only could they give me an estimate in 24 hours, they do not charge an estimate fee. So when they called me the next day, they not only could repair my lens at a fraction of what Sony was going to charge they could have it done in two days. When I went to pick up my camera they were so helpful and explained what they did for the repair and get this they give a six month warranty on the repair. All I can say if anyone is using a manufacturer to have repairs done they are losing time and money. THANK YOU TEKMEDIA GROUP.
BEST APPLE COMPUTER REPAIR – Like an idiot I spilled some coffee on my keyboard, Macbook 2.4 pro, apple geniuses told me that I was screwed, quoted over $900 to have my mother board and the key board replaced, totally bombed me out, I found this guys on the web, they charged $325.00 for repair the logic board and the key board, $575+ is a lot of money to save!
Willing to work with you. – I teach a high school video program in Burbank, and we have two Canon XL1s's that had some minor problems, such as drifting back focus and a bad firewire port. Searching online for a repair place, I was happy to find that Tek Media Group was very close by. I took the cameras in for a quote, and they came back saying they needed to replace the main board in one camera and that there was a bunch of additional maintenance and cleaning to be done, total price tag about $1500. That was more than we could pay, so I asked for the cameras back so we could use them for filming while we raised the money. They said they needed to "put them back together" and it would take a day or two.
Luckily, we were able to come up with the money for the repairs. I took the cameras back, and they told me they'd be done the next week. It took longer than they had estimated to get the parts, so we were down a camera for a big multicamera shoot.
After three weeks, we spoke to the owner, who seemed dissatisfied, and after investigating he was willing to cover the cost of an additional problem that was delaying the repair.
We currently have one of our cameras back, and it's in great condition. And while repairs took much longer than estimated, they are a reasonable company that's willing to work with you.
Tek Media -Friendly With High Tech Repair – We at Celebrity Scene News are based in Las Vegas. We needed a company who had integrity and would be fair priced in repairing our cameras. Andy Sefeyan, the owner, was not only friendly, but his knowledge is vast in the technical field and his staff was one of the most professional we have seen. When you deal with companys around the country as we do, it's a pleasure to meet folks who have ethics , fair prices and friendly service. Tek Media is by far, the best in it's field. Pete Allman, Celebrity Scene News
The Best Apple Laptop Repair around – My Apple MacBook Pro crashed last Friday, I had a lot of very important data that I thought I had lost. When I went to Tekmedia I was greeted by a friendly, well informed on Apple product, technician who explained in detail what needs to be done. Not only that he told me they can take care of it the same day! Needless to say I got a call around 4 and was informed all my information was saved and my Laptop was ready for pick up. I highly recommend Tekmedia for great professional Service and Repair.
The best place to go – I had the best customer service at Tek Media Group. If anybody looking for repair this is the best place to go.
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