03/07/09

Authentic!

by Hotord

Love it! Since I moved to LA, there are very few places that are different and have personality. I have taken many poeple here for dinner and they all love it! Great food, great sangria and the best swordfish I have ever had!

07/02/08

Great J Chicken in a not so obvious location

by PhatLadySweets

I went to Cha Cha Cha for the first time about a week ago, and just loved the J Chicken. Anyway I almost passed up the building, as I thought it was a run down shack, it almost looks abandoned. My family and I (husband & child) walk in only to have the host tell us that we didn't have reservations. The place wasn't full (they had plenty of seats available), but the host told us that we needed to wait until he had a table ready for us LOL. After about 15 minutes of waiting the host told us he had a table ready, follow him. We didn't have far to follow, heck I could see the front door from our seat.

Okay so our server came to our table, handed us menus and walked away from the table without saying a word. 5 mins later he resurfaced asking us we would like some drinks. We ordered a martini, and an adios, only to find out they don't have a full bar. So instead of drinks we just figured that we would order our food. We had the J chicken, this mango like chicken (great), and for the kid we got pancakes. The pancakes were HORRIBLE, in fact they were the worst that any of us had ever tasted. They were really dry and had chunks of apple through out. When I explained to the server that these pancakes would just not do, and that I would like to have them removed from my bill, he got an attitude. Of course we spoke to the manager, who acted like he could care less if we liked the food or not. He asked how everything else was, and we told him the pancakes were the only thing that we had a problem with and that again we would like this item removed from our bill. He didn't want to remove it from the bill he kept asking is there anything else we could get you, maybe we can make you some more.We told him no thanks. He apologized and in less than 2 mins he was back with our bill, pancakes removed and an additional 30% removed. I really wish that we had had a better time, and better service, because the J chicken was FANTASTIC! I guess I'll have to order to go LOL

• Pros: Great Jamaican Chicken
• Cons: Service

04/01/08

Decent

by archageek

The reservations were not on the books (I had called and changed it days a few days prior). We were seated promptly at a very small table that seemed to be for 3 people not 5. We ordered Sopes de Pollo and Guacamole with dirty chips as appetizers. It was great until my friend found a hair stuck on a chip. The waitress happened to be taking our orders when this happened. She took the chips & guacamole and apologized. A new order was brought out. The food came quickly but my friend had some more bad luck, she ordered the Tostada chicken salad and one of the tostadas was burnt to the crisp. My friend didn't want to say anything, so we left it alone. Her bad luck kept on coming, she had ordered a side of Yuca al Mojo de Ajo, but that order never came. The waitress had told us that the lemonade was fresh squeezed, when they were brought out it was clear that it was not, which was disappointing. Although my friend had bad luck, the other entrees had great flavor. For dessert we ordered a Tres Leches cake and the frosting was not made the traditional way, that was another disappointment. The flourless chocolate cake had a great taste and everyone enjoyed it.

When the bill came, the waitress did not take off the guacamole, which in my experience, it has always been done. Overall it was decent, except for my poor friend having bad luck with her food all night long.

• Pros: Ambiance was lively
• Cons: Service could of been better