great food, great efficient service, great place, great fun atmosphere, great sangria, favorite jerk chicken dish, favorite date restaurant
VALET PARKING IS TROUBLE !! AVOID !!!. DONT' GO!! I went on 12-17-10; I had trouble with the valet staff. My car was fine and after receiving it I had a flat tire. It was raining and had the radio did not notice until got home (3 blocks away) I went back in friend's car to settle the problem. The main valet guy called me stupid for not turning back right away. He shut the light (about 10 pm) and said it was my fault for leaving right away. I was talking calmly but after he said I was stupid and it was my problem I flipped out and kicked his valet box. Other 2 valet guys standing there went on defense mode against me. The main valet guy started screaming that i broke his box. (if you go you'll see he was exageratting) Dont go until they change their valet company. Food was C!
Ipod Stolen by Valet.
Saw the review below. I had a similar experience with the valet on a Thursday night there. I hope the management sees this and changes their valet company. I shouldn't have left my ipod in the car, but the valet also shouldn't have stolen it. If you are going to go to this restaurant DO NOT use the valet. Street parking can be hard but it is worth it.
I recommend not going. Their are plenty of other amazing restaurants in Silverlake.
Robbed at Cha Cha Chas. My experience at Cha Cha Cha's was an unfortunate one. While I enjoyed the dinner, the valet took my ipod, sunglasses, and a vintage camera (which was in a suitcase in my trunk) from my car. I didn't realize it until the next day and, while I called and complained, there was nothing to be done. I won't be returning to this restaurant because the whole experience has left a bad taste in my mouth. If you do go, DO NOT leave anything valuable in your car...even in your trunk.
Great food, great atmosphere. I love this place. I've only been there twice but I've already found my favorite dish and drink; Jerk pork platter with a mojito. Soooo good. The prices are a little high, but I'd definitely recommend this place to go with a group of friends.
Authentic!. Love it! Since I moved to LA, there are very few places that are different and have personality. I have taken many poeple here for dinner and they all love it! Great food, great sangria and the best swordfish I have ever had!
Great J Chicken in a not so obvious location.
I went to Cha Cha Cha for the first time about a week ago, and just loved the J Chicken. Anyway I almost passed up the building, as I thought it was a run down shack, it almost looks abandoned. My family and I (husband & child) walk in only to have the host tell us that we didn't have reservations. The place wasn't full (they had plenty of seats available), but the host told us that we needed to wait until he had a table ready for us LOL. After about 15 minutes of waiting the host told us he had a table ready, follow him. We didn't have far to follow, heck I could see the front door from our seat.
Okay so our server came to our table, handed us menus and walked away from the table without saying a word. 5 mins later he resurfaced asking us we would like some drinks. We ordered a martini, and an adios, only to find out they don't have a full bar. So instead of drinks we just figured that we would order our food. We had the J chicken, this mango like chicken (great), and for the kid we got pancakes. The pancakes were HORRIBLE, in fact they were the worst that any of us had ever tasted. They were really dry and had chunks of apple through out. When I explained to the server that these pancakes would just not do, and that I would like to have them removed from my bill, he got an attitude. Of course we spoke to the manager, who acted like he could care less if we liked the food or not. He asked how everything else was, and we told him the pancakes were the only thing that we had a problem with and that again we would like this item removed from our bill. He didn't want to remove it from the bill he kept asking is there anything else we could get you, maybe we can make you some more.We told him no thanks. He apologized and in less than 2 mins he was back with our bill, pancakes removed and an additional 30% removed. I really wish that we had had a better time, and better service, because the J chicken was FANTASTIC! I guess I'll have to order to go LOL
The reservations were not on the books (I had called and changed it days a few days prior). We were seated promptly at a very small table that seemed to be for 3 people not 5. We ordered Sopes de Pollo and Guacamole with dirty chips as appetizers. It was great until my friend found a hair stuck on a chip. The waitress happened to be taking our orders when this happened. She took the chips & guacamole and apologized. A new order was brought out. The food came quickly but my friend had some more bad luck, she ordered the Tostada chicken salad and one of the tostadas was burnt to the crisp. My friend didn't want to say anything, so we left it alone. Her bad luck kept on coming, she had ordered a side of Yuca al Mojo de Ajo, but that order never came. The waitress had told us that the lemonade was fresh squeezed, when they were brought out it was clear that it was not, which was disappointing. Although my friend had bad luck, the other entrees had great flavor. For dessert we ordered a Tres Leches cake and the frosting was not made the traditional way, that was another disappointment. The flourless chocolate cake had a great taste and everyone enjoyed it.
When the bill came, the waitress did not take off the guacamole, which in my experience, it has always been done. Overall it was decent, except for my poor friend having bad luck with her food all night long.
HORRIBLE customer service....
HORRIBLE experience - Cha Cha Cha has terrible customer service! I had a reservation for a large party, and they cancelled the reservation without informing me because I didn't return their 4:30pm same-day confirmation call. Instead of trying to redress the issue, they were belligerent and tried to blame me for their mistake.
Restaurants are in the business of customer service -- Cha Cha Cha redefines a new nadir... If I could give them 0 stars I absolutely would.
Feels like your in a little Town in South America!. Walking into this place is like walking into another country. The walls are covered with abstract Spanish art and Figurines of Angels, and Mother Guadalupe. The red lighting makes it very eccentric. Best dish to try for first timers is the Salmon Negro with a pitcher of Sangria. You wont be disappointed. The food is absolutely delicious and the service is awesome. Perfect unique setting for large groups and artists.
A fun eating experience. This is a medium priced caribbean restaurant. The ambiance is great, it flows with the great island music. Everything on the menu is excellent. My favorite is the salmon. You can't leave without having a pitcher of the best sangria in the state.
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