Marble & Tile Depot

01/21/10

Doesn't get easier

by PD16 at Citysearch

I found MTD after some research online and I came out a very satisfied customer. Ask for Alex. I knew exactly what I wanted and Alex was very efficient in finding me what I was looking for. I was in and out of the store in less than a couple of hours. I can't remember the last time shopping was such a breeze. Prices are also incredible compared to other retailers.

Great experience, friendly customer service and I would definately recommend them to friends :)

• Pros: Great prices, professional and friendly customer service

01/21/10

Great Experience

by PD16 at Citysearch

I found MTD after some research online and I came out a very satisfied customer. Ask for Alex. I knew exactly what I wanted and Alex was very efficient in finding me what I was looking for. I was in and out of the store in less than a couple of hours. I can't remember the last time shopping was such a breeze. Prices are also incredible compared to other retailers.

Great experience, friendly customer service and I would definately recommend them to friends :)

• Pros: Great prices, professional and friendly customer service

10/03/09

Great Experience

by TraceeJ at Citysearch

Alex was extremely accommodating in helping me find the right tiles I needed at a price I could afford. He has a great attitude and really cares about your project/needs.

• Pros: Excellent Customer Service

09/03/09

Be very careful

by mickywales at Citysearch

I bought pre fab granite here at a good price. I was told it's easy to install. I also bough a pre fab island top. They told me the island was 36" and so I ordered my cabinets to go under at 36". Well, guess what, the granite is NOT 36". At its fullest it is 35 1/2". So you might be thinking "it's only a 1/2 inch --who'll notice?" That is 1/2 inch PLUS the cabinets have doors and drawers which stick out another 1". So my granite DOES NOT FIT on my island. Anyone who walks into the room asks what happened. I now have to hire someone to reduce the size of my cabinets under the island. It's a nightmare.

ALSO, the granite that goes UNDER the countertop broke from cutting the sink hole out. The people at this store said they never have heard of such a thing, but would be happy to sell me a new piece of granite at cost. (It was NOT at cost. They only gave me 20% off). I asked them what I could do to ensure the new piece would not break. They said "don't worry. It won't." Also said "There are people who are sick and have bigger problems that you having to buy a new piece of granite. Be lucky this is the worst of your problems!" Gee thanks. So, guess what. The second piece of granite breaks too. Apparently the granite needs to be cut IN PLACE after its' been installed. They never told me this.

Lesson: If you are going to buy granite on sale, and do it yourself for the first time, think twice. This whole experience has been a nightmare.

• Pros: price, nice people
• Cons: not for amateurs

10/19/08

Very recommended!

by alinala at Citysearch

This was one of many stores I walked in looking for tiles for bathroom and kithen. Once got there, this is my only stop now for all my tiling need and I highly recommend it:

- The prices are best!

- Stuff is very helpful!

- Choice is wide and great!

They guaranee theor prices, they even give you a sample and ask to drive around trying to get the better deal. I tried, and came back.

These guys are great and know exactly what they do and what they sell. Best experience!

• Pros: helpful stuff, great choice, great prices
• Cons: for most tiles need to wait 2 days