02/06/09
BOULEVARD VACUUM IS THE BEST!!
by BrainsBenton at Citysearch
My family, who lives in the neighborhood where Boulevard Vacuum is located, has been patronizing Boulevard Vacuum for many years. My parents have been customers there for as long as I can remember, and now that I have my own household I too am a customer. I wouldn't even think of going to another vac shop for sweepers and repairs. Descriptive terms that come to mind include stellar customer service, going the extra mile, absolute integrity, honesty, knowledge of the vacuum cleaner business, and top value. I have neighbors who also trade at Boulevard Vacuum. Take it from a long-term local, family customer -- Boulevard Vac is the best!
- Pros: Cheerful, friendly, knowlegable staff; convenient location; great selection of machines. One of the few remaining "old world" sweeper repair shops - a dying breed.
- Cons: Honestly, none that I can think of!
01/24/09
Great Vacuum Cleaner and Cleaning Supply Store-knowledgable sales people who really care
by sbgoodman at Citysearch
I was referred to Boulevard Vacuum by a friend who has been using their services for many years. I went in looking to buy a new vacuum cleaner for my home. They have many to chose from and the sales person spent almost 40 minutes showing me several different makes and models which he felt best fit my needs. After all the demonstrations, I became interested in the top model of a high end brand of vacuum. The sales person told me that in my particular situation, if I bought the top end unit, I would be paying for features I did not need and probably would not use. He suggested a middle of the line vacuum within the same high end brand of product for much less money that had all the features I needed without any bells and whistles. I took his suggestion and have been using my new vacuum for about 6 weeks now and love it. Imagine a store putting the customer's needs and best interests above more profit!!!!! What a great concept!!! I have since referred a neighbor of mine to Boulevard Vacuum who had a very similar experience. She had an old vacuum she inherited from her mother which was in need of repair. She took it to Boulevard Vacuum with the thought of getting it fixed or buying a new machine. After seeing several vacuums she liked, the sales person told her that the vacuum she already owned, while old, was very high quality, and could be repaired like new for a fraction of the cost of buying one of the new vacuums she was considering. My neighbor was so impressed that the employee not only knew so much about the products he was selling, but went out of his way to try and get her the best value for her money, she bought a new top end vacuum for herself and also had her old vacuum fixed to give to her daughter who just moved into an apartment on the westside. I think this store has been around since the 1940's and now I know why. They really get it. Lots of product choices, fair prices and great, great customer service.
- Pros: lots of product choices (vacuums and all types of cleaning products), fair prices and excellent customer service
- Cons: only street parking available; not open on Sundays
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