Spoiled, A Day Spa

10/22/10

Best facial and massage.......ever

by christinemc

I was shocked at how good the facial and massage was by Heather. I bought a groupon online. It was my first groupon and figured for such a good deal I was probably going to get a bunk facial. I was first a little turned off by the lady who answered the phone, she could have been friendlier. I have high expectations and if I am disappointed I will ask for my money back. I can't tolerate bad service and I am done getting ripped off. I am a Nanny and College student...(yes at 38 years old) so money is tight and I feel really stressed. I really was in need of some nurturing. (Lame but true) Heather was amazing. I walked out of there stunned, finally a great facial and an awesome massage! I feel so relieved to finally have a place to get an amazing facial and massage. I will follow Heather wherever she goes. I can't say enough good things about her. She is down to earth yet still professional. I have only met a few "healers" in my life. My physical therapist, acupuncturist and now Heather. I am writing this because I know how sad it is to get a horrible facial. Heather is the only person I have seen at Spoiled, so I don’t know the talent of the other employees. I have my next appointment in a few weeks. By the way the massage is included in the facial, She massages your neck,head, arms and hands. Seriously amazing!

10/17/10

A TOTAL JOKE!

by dinadono

This Place is a joke! Owner and employees like to talk bad about other business, (Their competition) Im not the kind of person that like to mention names, but this place is rude, NO CLASS! NO ETHICS! I will never come to this spa again.

07/02/10

Head somewhere else

by Waltona

Tried the place a while back. The owner happened to be at desk that day. Could not have extended herself less. Brusque with lots of attitude. The last person to be handling clients. Technician was OK but confessed she knew the owner was a problem. Won't go back.

• Pros: Nice location
• Cons: Rude owner

07/23/09

This is a great place!

by KatyeCo

I had came from another so called day spa called Treats For THe Face and was extremely disappointed. The people were very rude and I got this horrible vibe. It was messy and I changed my mind about being a walk in client. When I came to Spoiled, I really did feel spoiled!! My service was wonderful and quick and this place is also small....but CLEAN!!! That's so important to me. Will come again!

• Pros: Friendly Staff
• Cons: ..

02/08/09

Bad business practices; nickel and dime their customers

by hermitcrab

I've been going here every year for my birthday for the body facial-a full body scrub and one hour massage. I always get the same exact thing. This year, after getting scrubbed down and cleaned off, I settled in for one hour of pure bliss. The massage therapist started rubbing me and asked me, "How's the pressure?" I told her I'd like more pressure, so she applied more. I was getting ready to walk out (my boyfriend had purchased me a gift certificate and tipped them) when I was told that I owed extra because I had had a DEEP TISSUE MASSAGE! First of all, yeah right, that was not a deep tissue massage. Second of all, the massage therapist simpy asked me how the pressure was. It's standard for any massage therapist to ask you how the pressure is. She did not mention any extra charges or anything. I thought that was pretty sheisty. Does "How's the pressure?" automatically translate into "If you don't like it, you'll pay extra." Also, they need to learn what a deep tissue massage really is. It is painful. This woman just rubbed lotion on my back