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01/14/07
can be daunting for a 1st timer
by mr_bokees at Citysearch
The people that work there are introverted-know-it all about cameras. They really don't have any people skills. It's best to have done your research about a particular camera prior to visiting there b/c you'll inadvertently be made felt to be dumb. I've only gone to this one outfit in venice & have yet to experience their customer service at the other locations. I will say that when I made a phone call to the one in Pasadena, they "seemed" to be a bit more friendly. But then again one wont really know until you get there.The selection isn't bad. So long as you have 4 cameras to compare to each other I think that you're fine. ANything more than that is just too much to keep up with.
- Pros: choices & incentives for packaged deals
- Cons: customer service is poor
11/24/06
Limited selection, not much in the way of rentals
by dmenkes at Citysearch
If you're coming here for rentals, they have a variety of video equipment but not much in the way of still photography (you have to go to their Fairfax location for that). Still, their staff was friendly and I got a really good deal on my camera, which included a photo printer and a year's worth of digital prints. Their prices were reasonable but I have to go to their Fairfax location for rentals.
11/02/06
Everything you'd need but help
by hungryhack at Citysearch
Samy's has just about everything a professional photographer would need unless, of course, you actually need some information. The supplies people seem friendly enough, but the fellas behind the camera counter seem universally disinterested in actually selling you anything. I've gone there several times to buy cameras and camera equipment and have always been blown away by the level of disrespect and aloofness I'm greeted with. For a specialty shop to offer high prices without the personal service to justify it is unforgivable to me. If you want salespeople who will ask you questions, give you detailed explainations of their products and offer sound advice, go to Bel-Air Camera. If you do your research on-line so you don't need the knowledge of an informed staff, save yourself a few bucks and go to Best Buy. If you want the worst of both worlds, check out Samy's.
- Pros: Deep selection of cameras, accessories, papers
- Cons: Surly, aloof staff who are either uninformed or simply don't think their knowledge is worth sharing
