amazing faci, horrible customer service
FINALLY a DERMATOLOGIST that LISTENS!!!!!! I LOVE Dr. Glen!.
I had the most wonderful experience at Odyssey Medical Spa!!!! Dr. Marcia Glenn is amazing! She spent time asking me questions so that she could understand my main concerns. After intently and patiently listening to me, she made a diagnosis and suggested a treatment plan.
Previous to visiting Dr. Glenn, I’d gone to several Dermatologists regarding my problem and they all rushed me out with some expensive treatment that did not work. I really appreciated the time that Dr. Glenn took explaining the problem in easy to understand terms, her opinion of the best approach to handle my situation and the most of all… The treatment worked!!!!
Finally, I have found a physician that listens long enough to CORRECTLY identify the situation and takes pride in a great patient outcome. I was thoroughly satisfied. I LOVE her and really like her staff. They make you feel comfortable, important and like they appreciate your presence. Thanks Dr. Glenn and Odyssey Medical Spa… YOU ROCK!!!!! I will be telling ALL my friends about you!!!!
WORST customer service!. Odyssey Medispa has HORRIBLE customer service. My first, and only appointment, I waited 30 minutes past my appointment time in the waiting room and another 30 in the examination room. In addition, I have called everyday for 7 days requesting a letter for my flex spending account. Every time, someone told me they would have Dr. Glenn give me a call. Still haven't heard from her...
Terrible service. Avoid this place at all costs..
Don't bother going here. They just try to sell the most expensive medications available. The doctor doesn't listen to you at all. She moves you from room to room so she can go to another room and start another procedure to make more money. She doesn't care about your concerns.
Even when you know a cheaper alternative and you ask for it because you've done research, you're told that their remedies are better because $394 for topical creams is better than $20 in pillls.
Just like all the others here they moved me from room to room. Then after waiting 45 minutes past my appointment time I was told to wait another 45 minutes because she was busy doing a "procedure". What kind of service is this? You give me on minute of your time and charge me lots of money and when I want to see you again to talk about my prescription you throw me out the door?
TERRIBLE TERRIBLE TERRIBLE. I'm very upset at this poor service.
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