Pasadena >Guitar Center
big store, truly helpful employee, helpful information, good repuation
BAD experience. First off I would like to say finding a truly helpful employee here is like trying to find a needle in a haystack. Don't expect to receive any helpful information when browsing for new instruments. You should only go if you already know a lot about the various types of brands and differences in the instruments. Everytime I go in i have to hunt down employees to make my purchases; and on the unfortunate occassions on which i had to ask a question about an item all i receive are incoherent answers or snotty attitude from the sales rep. most if not all employees here are white. Except one or two in the drum section. So my experience may differ from some of the other readers. On one occasion I went in to purchase a new drumset, I had my eye on a black on black pearl 5 pc forum set. It was nice. The sales rep refused to make eye contact with me when I was checking out the set so I approached him, and he acted like he couldnt hear me and went on instead to assist a white man with his son. ( i am hispanic) I said "Hey, whatsup I was talking to you" he blatanly ignored me. So i said screw this place im taking my money somewhere else. I was so p-o'd I didn't even want to talk to the manager. I had $1000 cash in my pocket but the rep looked at me then at the white family and decided thats where the $ money was. Or maybe he just did'nt want to help a mexican. Who knows? all I know is I got a way better deal by just buying it online. Now I only go if I have to pick something up asap, but it's like get in and get out, as quick as possible.
My fav location.
This is my favorite Guitar Center location, not because it's big which I really wish it was but because the staff is knowledgeable and leaves you alone and don't hassle you all the time to buy something like in the other L.A county locations. Which gives me enough time to test the equipment I want to buy till satisfaction and more than often I end up buying it. Pretty much all the salespeople I spoke to were musician themselves so it helps a lot. You'd be surprised but there are a lot of locations who hire people who know nothing about what they are talking about.
Watch for deals. Sometimes you walk in and they'll have 20 to 40% off that item you wanted for a long time.
The entrance is a bit weird though. There is no entrance from Colorado Blvd itself you have to go around and enter from the parking lot next to the Wamu bank.
One stop, Rock shop.... I love coming to this place. As a budding CCM - Electronica musician, this place has been my home away from home for getting all the sweet gear that I need. They've got most of the lastest brands of your main rock gear at average prices. Here's a tip, bring your own set of earbud headphones and you can jack into the demostration gear and drown out the noise. My wife and I did this and it was the coolest experience. We used a splitter so we both could hear could all the subtle qualities in the keyborad tones. The staff is always amiable and new staff has been added to insure a knowledgeable answers to your questions.
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