West Covina Pet Hospital

04/28/12

Do not go to!!

by BrittneyGgirl

HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you but talk crap about you once they go in the back.

05/11/10

Beware!

by yvonne k

Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.

• Pros: Refunded our money
• Cons: Dirty, Dismissive, Careless, and MORE