Discovery Time

09/13/09

A Preschool or the DMV?

by Alhambra

The rates are reasonable, & the hours are relatively flexible given it is open earlier than most of the other preschools I've researched. However, the follow-up at this school is deplorable. I'd submitted a request for someone to contact me via its website & received a generic, automated response promising the Director will be in contact within a few days. It didn't happen. After 2 weeks I contacted the school myself & scheduled a visit. The teacher-student ration was 1:10. The director appeared standoffish & apathetic. I submitted an application to be placed on the waiting list after I was told there'd be 3 openings by early Sept. when some of the current students begin kindergarten. When by mid Sept. I didn't receive any communication from the school, I called & was informed the Director was out that day & will return my call the next day. Again, that didn't happen. If the Director couldn't return a simple phone call out of professional courtesy, or in the very least instruct someone else to contact me with a response, I question how well the school was operated. It reminded me of the DMV: take a number & pray someone calls it soon. I've moved on in my search out of necessity.

• Pros: Good hours