Burbank >Food & Dining > Taste Chicago
603 N Hollywood Wy, Burbank, CA | Directions 9150634.161100 -118.343801
Monday 11:00 AM - 9:00 PM
Tuesday 11:00 AM - 9:00 PM
Wednesday 11:00 AM - 9:00 PM
Thursday 11:00 AM - 9:00 PM
Friday 11:00 AM - 10:00 PM
Saturday 11:00 AM - 10:00 PM
Sunday 11:00 AM - 9:00 PM
Not authentic Chicago deep dish pizza. Crust is to thick, not nearly enough cheese and toppings. Looks good in the box but falls short on the plate. As someone who relocated to SoCal after living in Chicago (go cubs!) for 12 years, I was disappointed.
Wrong Order Over And Over – The last 2 out of 3 to go orders (never have eaten at this place) were wrong and basically ruined my order both times. I traveled about 10 miles to get there and when I got back found out that, this time they didn't include the peppers on my Italian beef hot and wet order but did charge me the extra $1. I have no plans on giving them another chance as it is clear they just don't care about what they are doing.
worst service ever – Boy, I don't think an "eh" expresses my aversion to this place. I wouldn't just dismiss it, I'd actively warn people against the place.
We put in a phone order for pick-up. We were told it would be ready in 12 minutes. (!) Wow, a place that could make that claim must really have it together, right?
Wrong. We left right away and to make a long story short, it was over a 45 minute wait while we watched other people come in, order and receive their food.
Understandably irate, we demanded to know why this was happening. The cashier shrugged and muttered that they were working on the order. When still more people received their orders, we asked why. This was his response: "THEY MAKE WHAT IS EASIEST FIRST." So everyone who came and went after us apparently had "easier" food to prepare.
The food wasn't bad (not worth rushing back for, though) but unless you don't care if you wait an hour for what should take 15 minutes, avoid this place.
Italian Beef????? – I tried the Italian beef and was very disappointed. This was nothing like the Italian beef I ate in the Chicago area. This was more like a French dip type of sandwich. If my wife tried her first Italian beef here, she would not have had another. Fortunately, her first try of an Italian beef was in my hometown in Chicago. I agree with some of the other reviewers about the price. Too expensive for what you get. If your homesick for Chicago and looking for a good Italian beef this is not the place.
rude cashier – The girl at the cashier always seem so grumpy. When I discussed with her about my order, she was rude. I'm not going back again, and I'll make sure all of my friends know how I feel about this place.
There are plenty of restaurants out there with good food and nice services that make me feel like I'm one of their important customers.
Worst Service – My fiancée and I have been here a few times and have been consistently disappointed with the service. The cashier is rude and impatient. While trying to order he consistently interrupted me making it impossible for me to get more than two words out at a time. Of course when he screwed up my order and I asked that it be re-made he gave me attitude and AGAIN did not let me speak. The cashier then turned to the cook and made a chauvinist remark in Spanish about me thinking that I would not understand. Disgusting! Unfortunately it appears that the management does not take as much pride in customer service as it does in their food. Stay away from this place and spend your money elsewhere!
I love this place! – I have eaten here many times and I just love the food. It reminds me so much of the great food in Chicago. I don't understand these people who complain about the hot dogs. Where do you usually go? I think this place is a God send for Chicago transplants and it never fails to satisfy.
Any regional food is going to taste best in that region.
This is as close as it comes.
Get over yourself!
The only good thing are the ribs – My boyfiend and I are always passing by this place and always wanted to try it. So on Saturday night when we were debating what to have for dinner we decided to check this place out. Besides the ribs (which were great and meaty) and not having to wait in line, the rest of the food was bland, flavor less and expensive. Would I go here again? Maybe just to pick up a half of slab a la carte and take it to go. Long story short, i would much rather wait in line for a table at a crowded restaurant on a Saturday night.
Decent food, Ridiculous prices! – I've been a customer here for a couple of years now. I have no complaints about the food but recently they have jacked their prices beyond value. The deep dish pizza reminds me of the d.d. pizza I've had from Chicago and I've really enjoyed eating it on occaision. The pizza was already on the high end for price when they introduced it a while back but it tasted great so I still purchased it from time to time. Since they put up a new menu board with NEW prices, they have now gone over the top with the prices and I literally refuse to eat there anymore. Prior to the new pricing, at least you could get all the fixings on your hotdog and sandwiches for no extra charge, but now you have to pay extra for those toppings, above and beyond the higher prices for the Chigago dog or Italian beef sandwich. Personally, I've never experienced the poor service that others have complained about and they have always seemed friendly to me but the food is now more costly than the value you receive. I don't know if this place got greedy or what? I refuse to pay $30 dollars for a 14" deep dish pizza with only a couple of toppings, what are they thinking?? I have noticed when driving by most times that they are no where as busy as they were before. So, like I said early on, the food is actually decent but unless you have money to burn, I'm sure you can find great, similar food for a better price elsewhere. There was a time when I would have given them a 5 star rating hands down but since the increase in price, they only get 3 stars. Maybe if the owners, Joe Mantegna (the film and movie star) and his wife who manages this restaurant want to charge these kind of prices they should relocate to Beverly Hills or something.
From a pizza specialist – I have been in the pizza industry in the midwest for about 15 years. I love the deep dish here. It's very similar to Chicago's classis pizza, and the deep dish is wonderful. It's huge, with extra large slices for about 20 bucks. Typical for this type of pizza. Listening to the other reviews, i'm perplexed! Are we talking about the same one? I've lived down the street from it for 2 years, and have never had a 3 piece or under done pizza. No, the service isn't wonderful, but you should be able to tell that by looking at the establishment. It's a do it yourself, low maintenance place. So don't go expecting to be spoiled like some reviewers must be!
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