1221 W 7th St, Los Angeles, CA | Directions 9001734.051877 -118.266336
Neighborhoods: Central LA, Westlake
Great Customer Service – I looked into an apartment for my mom. I was called 3 times within 2 days and emailed. The person I spoke with was incredibly friendly and knowledgeable.
BOY AM I GLAD I DONT LIVE HERE, bad customer service – Looking at the response time for the first "Review" (written March 9, 2007 and responded to in June 2011 ) I should have known better than try to contact them!!!
I attempted to contact this business regarding price and availability for an advertised apartment. Even though I called (several times) during business hours, I never got a "Live Person", just a recording to call another number. Called that number and was told I had the wrong number for rental information and given another number to call. Tried that number and got the same recording directing me to the same number that told me I called the wrong number.
If it is this hard to get someone so I can rent there, can you imagine the difficulty it would be to get a repair done?
Poor Customer Service – Contacted Sean at the number listed to get general information about the property. He hung up on me stating he was too busy. I called back again, and was hung up on once more. I will not rent there. Very poor customer service.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of San Lucas Senior Apartments on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.