Atwest Rent A Car
(310) 417-9050
5777 W 98TH St
Los Angeles,
CA
90045
33.9567
-118.396
Neighborhoods: West LA, Westchester
What People Are Saying About Atwest Rent A Car
User Reviews
irishgirl2009
February 22, 2009
I made a reservation online with Atwest rental cars. When I got to the airport and called the agency someone on the phone told me that they did not have any cars left. I asked why I even made an online reservation?! They did not bother to hold a car for me and I was stuck at the airport trying to make immediate reservations with another agency. The price might be cheaper, but soo not worth it.
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redapplegumball
November 21, 2007
booked a car with Atwest in los angeles. waited 40 minutes for them to pick me up at airport; had to call four times to get them to come get me. then sat in the Atwest office for 30 more minutes while they tried to find a car for me. they finally brought the old Corolla around and said "sorry, we don't have time to wash it". it was filthy inside and out, with food scattered all over the interior from the last renter, and gum on the seat. I called the Atwest headquarters office in san diego and spoke to someone who identified himself as a manager. when I said that I expected a discount for getting a filthy car, he YELLED at me "THAT'S THE WAY OUR CARS ARE -- TAKE IT OR LEAVE IT!!!". I have never encountered a less professional, more poorly managed, worse quality company in the travel industry than Atwest. pay a few bucks more and save yourself from having Atwest ruin your trip like they ruined mine.
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lizo830
July 21, 2007
Although they seemed to offer me the best rate for a 2 month car rental, I strongly regret ever choosing this company. The rate was not in fact the cheapest available. They charged me fees that I was not told about in advance. From the beginning it was a bad experience. I waited over two hours at the airport for a free transfer to their location. The location itself was very sketchy. It appears that they only have one or two employees working at one time. The car I received was in very poor condition. I was ashamed to be driving this vehicle. In less than 2 weeks, it was evident that the transmission was in need of repair. The car shook violently in certain gears, and the gas mileage was horrid. I called At West rental several time a day for several days leaving many messages. When I finally reached a person, she guaranteed that my car would be picked up the next day. A week and a half later they came for my car. I was charged for those days during which my car and keys were in the possession of my apartment rental office as requested by At West. I strongly discourage anyone from ever renting from this company. I regret that I ever did. I was ripped off, yelled at, and treated with no respect. It should be called At Worst Rental.
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