11/10/09

NO LONGER EXISTS

by KelleK

I used to frequent this location but it no longer exists. Not sure when it closed but when I called today she said it is now an Umami Burger

• Pros: CLOSED
• Cons: CLOSED

06/09/09

Everybody's doing it..

by snoee

The food is tasty, and the ambiance is pleasing but the buck should stop there. Unfortunately, you will spend several bucks just to tease your appetite. Go if your into paying a lot to 'fit in and be coool'.

• Pros: people watching
• Cons: Smug attitudes and overpriced

12/31/08

The absolute worst service I have ever encountered!!!!

by detmarlow

We brought guests here in town from NY. I made a reservation for 5 people plus a baby (who slept the entire time in his car seat so he was fine). The host was obviously not listening to me when he wrote down the reservation for 4 including the kid. Wrong. The host and one of the waiters proceeds to tell us to have a drink in the wine bar (not on them) while we wait for 15-20 minutes for the next table (turned out to be 35 minutes). They really did nothing to try to make up for their error.

When we finally get a table, we are treated to the most inept waiter on the planet. We had to ask for place settings, had to ask for water refills, had to ask for more drinks, had to ask him to clear plates off the table. This is a tapas restaurant, there are a lot of plates and not once did he give us new plates to eat off of. He also put a wrong order it and took forever to come back to the table.

Luckily, the food is great and can stand on its own even with the terrible staff; otherwise it would have been a completely miserable experience. Does management not train anyone?? Now that I mention it, not sure if there was any type of manager there.

Unfortunately, we really enjoyed the food but the service was so unapologetic, that I will never go back there again.

• Pros: Food is great if you can stomach the staff
• Cons: staff is not to smart and are happy to be that way