| ambiance |
98.33000183105469% positive |
- “
The atmosphere at Sorriso is great; pretty and diverse crowd. ”
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great atmosphere, very nice patio. ”
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For dinner, you want to seat outside for more romantic feeling. ”
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The club is fun after dinner but gets a bit crowded and the bar tenders are so great as well. ”
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The decor was classy and I especially liked the tents that were outside. ”
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opted to celebrate my birthday with my friends and family at Villa Sorriso due to the attractive menu options and the warm atmosphere. ”
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This restaurant had fairly decent food and I really like the ambiance. ”
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highly recommend this restaurant to anyone looking for great food, ambiance, and an impressive bar! ”
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However, the atmosphere is very nice but it does not correlate with the quality of the food. ”
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love this place, and the new location is absolutely grand. ”
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Food came out great, service was fun (the guy was funny) and best Martini in Pasadena. ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
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the service and ambiance was great. ”
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It's a pretty big place, but keeps a cozy feel by dividing up the space into several different rooms--some indoor, some outdoor. ”
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Good food, great atmosphere ”
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Awesome ambience, ok food ”
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About 3 or 4 years ago, Sorriso was a cozy, casually chic bistro. ”
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After dinner we enjoyed the nightclub atmosphere and a very attentive cocktail server took care of us for the rest of the evening. ”
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love this restaurant for its ambiance, the outdoor courtyard, and the drinks. ”
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The setting and decor was the perfect start for our fun filled evening. ”
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| dessert |
33.3299994468689% positive |
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The table service was horrible, non-existent; never saw her after we ordered (a check was deposited without desert even being offered.) ”
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If paying the aforementioned dollar amount (twice) in exchange for alms was not enough, the staff and management failed to provide us with a lid to cover the left over cake, claiming that they did not have one! ”
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We shared desserts but, my favorite was the italian bread pudding. ”
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| drinks |
75.0% positive |
- “
highly recommend this restaurant to anyone looking for great food, ambiance, and an impressive bar! ”
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recommend this place if your're looking to have a good time at the bar but I will never return to have dinner. ”
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Fed up my girlfriend went to the bar to order the drinks. ”
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but I drank enough wine to make the food taste less bad. ”
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However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
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Their salmon are to die for, and also they have flavored iced tea that's really good. ”
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but a great looking place doesn't make up for bad food and drinks. ”
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love this restaurant for its ambiance, the outdoor courtyard, and the drinks. ”
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There is nothing not to like here, but the bar does seem to be missing a unique character or personality. ”
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Besides the disgusting food and drinks the service/employees are awful! ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
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The club is fun after dinner but gets a bit crowded and the bar tenders are so great as well. ”
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| food quality |
71.30000114440918% positive |
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Anyone who thinks this place has great food obviously has not been to enough restaurants. ”
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The food came quick but my $18 pizza was extremely dry. ”
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The food was excellent and the service was on par with some of Pasadena's tonier restaurants. ”
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Definitely the best italian food in the pasadena area. ”
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love food, and I would have much rather had fantastic food, and bad service (although, having both would be great). ”
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The food is great. ”
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Nice outdoor setting, Good service, but Not Amazing food as another said. ”
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Food is great - changes have apparently been made in the menu and food is excellent. ”
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decent food. ”
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The food is delicious and there's a variety of dishes to choose from. ”
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highly recommend this restaurant to anyone looking for great food, ambiance, and an impressive bar! ”
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It was nice and the food was really good. ”
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food is very good. ”
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From the efficient host to the delightful server to the delectable food, we could not have been more pleased. ”
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This restaurant had fairly decent food and I really like the ambiance. ”
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The 2 times that I have been there, the food was horrible. ”
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Great food, Wait a Looooong time. ”
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when the food finally came, the lasagna my little sister ordered was cold and hard. ”
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But the loacation and service were nice and made up for the lacking dishes. ”
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The penne a la vodka was bland and the salmon salad was not great either. ”
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had the shrimp & lobster ravioli which was delicious. ”
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great Italian food. ”
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Besides the disgusting food and drinks the service/employees are awful! ”
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It was my assumption that South Pasadena was abundant with upscale restaurants with immaculate food and service. ”
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The food was not too bad, but the service needs A LOT of improvement. ”
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... Great food ”
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was already unhappy with the cold clam chowder. ”
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the food was pretty bad. ”
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Unfortunately, many of the outstanding pasta dishes on the Sorriso menu (gnocchi, chicken bowtie pasta) are no longer on the menu. ”
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Horrible service, not so great food ”
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The chicken parmesan was dry and covered with a tomato paste that might as well have come straight from a can. ”
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All of the clams were closed on the seafood pasta and the "special" steak was cold and the bus staff threw out the leftover portion after being told clearly that we wanted it wrapped up to go. ”
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but I drank enough wine to make the food taste less bad. ”
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This food was absolutely terrible and the wait was too long. ”
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The fresh oysters and garlic mussels were amazing. ”
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Great food, good price. ”
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The food here is very good and not too pricey. ”
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Great food, nice environment ”
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The food is delicious. ”
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Not so great food, Great lounge! ”
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the food is great no matter what you get. ”
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when we complained to the manager about the food and the horrible service, she didn't even care! ”
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Good food, great atmosphere ”
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Their salmon are to die for, and also they have flavored iced tea that's really good. ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
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However, the atmosphere is very nice but it does not correlate with the quality of the food. ”
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TERRIBLE food ”
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The steak was taken off the bill however, the horrible service overshadowed the nice gesture. ”
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but a great looking place doesn't make up for bad food and drinks. ”
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The food was great, not to mention economical. ”
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but the kitchen nailed it and it was a beautiful piece of meat, with a savory peppercorn sauce that really satisfied. ”
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Horrible Service and Horrible food ”
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Awesome ambience, ok food ”
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We shared desserts but, my favorite was the italian bread pudding. ”
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| menu variety |
100.0% positive |
- “
The atmosphere at Sorriso is great; pretty and diverse crowd. ”
- “
Unfortunately, many of the outstanding pasta dishes on the Sorriso menu (gnocchi, chicken bowtie pasta) are no longer on the menu. ”
- “
The food is delicious and there's a variety of dishes to choose from. ”
- “
opted to celebrate my birthday with my friends and family at Villa Sorriso due to the attractive menu options and the warm atmosphere. ”
- “
Food is great - changes have apparently been made in the menu and food is excellent. ”
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| overall |
86.66999816894531% positive |
- “
This is a great place to eat on a warm summer night, or to have a nice ”
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However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
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This fine Pasadena establishment is a great place to eat and have drinking in the evening. ”
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great place ”
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but a great looking place doesn't make up for bad food and drinks. ”
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| return potential |
100.0% positive |
- “
recommend this place if your're looking to have a good time at the bar but I will never return to have dinner. ”
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| service |
48.57999801635742% positive |
- “
All of the clams were closed on the seafood pasta and the "special" steak was cold and the bus staff threw out the leftover portion after being told clearly that we wanted it wrapped up to go. ”
- “
The patio is wonderful, the service is terrific and the ”
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If paying the aforementioned dollar amount (twice) in exchange for alms was not enough, the staff and management failed to provide us with a lid to cover the left over cake, claiming that they did not have one! ”
- “
The staff is incredibly rude. ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
- “
We were a big party and one of many our server had, but our server didnt miss a beat and provided excellent customer service. ”
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However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
- “
The table service was horrible, non-existent; never saw her after we ordered (a check was deposited without desert even being offered.) ”
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The staff was very helpful, boxing our leftovers quickly and even correcting a mistake on the bill very quickly and graciously. ”
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didn't really care whether or not I got a refund, I wanted to make them aware of the terrible service. ”
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The waiter was rude, he did not bring what was asked, and he kept pushing us to hurry and leave. ”
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Food came out great, service was fun (the guy was funny) and best Martini in Pasadena. ”
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Not only was our waiter bad-mannered, but the manager was just as bad. ”
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Horrible service! ”
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Terrible service ”
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The Staff is rude! ”
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Besides the disgusting food and drinks the service/employees are awful! ”
- “
Nice outdoor setting, Good service, but Not Amazing food as another said. ”
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HOwever, I did not get great service during a slow night. ”
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The service (in the restaurant) was lousy! ”
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the service and ambiance was great. ”
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I'm unsure why there are service complaints since we had really good service. ”
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After a mediocre lunch, we were slapped with a mandatory "gratuity" fee that could cover a party of 6 (we were 3) for the service of the buffet which we served ourselves! ”
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After dinner we enjoyed the nightclub atmosphere and a very attentive cocktail server took care of us for the rest of the evening. ”
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... very poor service ”
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trendy, pretty people--nothing too edgy. ”
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Our waiter was cool too. ”
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.... But the bad service was a big distraction from what would have been a great dinner. ”
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also thought the service was terrible. ”
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Our server was pleasant and efficient. ”
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But the loacation and service were nice and made up for the lacking dishes. ”
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Horrible service, not so great food ”
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the waitress didn't even bother clearing our table or getting refills for us. ”
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The steak was taken off the bill however, the horrible service overshadowed the nice gesture. ”
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Pasadena Identity crisis - awful service ”
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It was my assumption that South Pasadena was abundant with upscale restaurants with immaculate food and service. ”
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From the efficient host to the delightful server to the delectable food, we could not have been more pleased. ”
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Extremely rude hostess! ”
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nice guy, slow service. ”
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Our server decided to pay our table one last visit before we left to let us know in a very snide and rude tone how much she appreciated our business. ”
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The food was excellent and the service was on par with some of Pasadena's tonier restaurants. ”
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love food, and I would have much rather had fantastic food, and bad service (although, having both would be great). ”
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Really great vibe there and good people. ”
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The food was not too bad, but the service needs A LOT of improvement. ”
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when we complained to the manager about the food and the horrible service, she didn't even care! ”
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The bad service was reflected in the lack of tip our server received at the end of the night. ”
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Waiter was super rude. ”
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| value |
66.66999816894531% positive |
- “
If paying the aforementioned dollar amount (twice) in exchange for alms was not enough, the staff and management failed to provide us with a lid to cover the left over cake, claiming that they did not have one! ”
- “
The food here is very good and not too pricey. ”
- “
Great food, good price. ”
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| wait time |
20.0% positive |
- “
This food was absolutely terrible and the wait was too long. ”
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nice guy, slow service. ”
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However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
- “
The food came quick but my $18 pizza was extremely dry. ”
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HOwever, I did not get great service during a slow night. ”
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