| ambiance |
98.33000183105469% positive |
- “
It's a pretty big place, but keeps a cozy feel by dividing up the space into several different rooms--some indoor, some outdoor. ”
- “
The atmosphere at Sorriso is great; pretty and diverse crowd. ”
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great atmosphere, very nice patio. ”
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the service and ambiance was great. ”
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About 3 or 4 years ago, Sorriso was a cozy, casually chic bistro. ”
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After dinner we enjoyed the nightclub atmosphere and a very attentive cocktail server took care of us for the rest of the evening. ”
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Food came out great, service was fun (the guy was funny) and best Martini in Pasadena. ”
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Awesome ambience, ok food ”
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The club is fun after dinner but gets a bit crowded and the bar tenders are so great as well. ”
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love this place, and the new location is absolutely grand. ”
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Good food, great atmosphere ”
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The setting and decor was the perfect start for our fun filled evening. ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
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However, the atmosphere is very nice but it does not correlate with the quality of the food. ”
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This restaurant had fairly decent food and I really like the ambiance. ”
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love this restaurant for its ambiance, the outdoor courtyard, and the drinks. ”
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The decor was classy and I especially liked the tents that were outside. ”
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highly recommend this restaurant to anyone looking for great food, ambiance, and an impressive bar! ”
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For dinner, you want to seat outside for more romantic feeling. ”
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opted to celebrate my birthday with my friends and family at Villa Sorriso due to the attractive menu options and the warm atmosphere. ”
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| dessert |
33.3299994468689% positive |
- “
If paying the aforementioned dollar amount (twice) in exchange for alms was not enough, the staff and management failed to provide us with a lid to cover the left over cake, claiming that they did not have one! ”
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The table service was horrible, non-existent; never saw her after we ordered (a check was deposited without desert even being offered.) ”
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We shared desserts but, my favorite was the italian bread pudding. ”
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| drinks |
75.0% positive |
- “
but a great looking place doesn't make up for bad food and drinks. ”
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Fed up my girlfriend went to the bar to order the drinks. ”
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Their salmon are to die for, and also they have flavored iced tea that's really good. ”
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recommend this place if your're looking to have a good time at the bar but I will never return to have dinner. ”
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However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
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but I drank enough wine to make the food taste less bad. ”
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There is nothing not to like here, but the bar does seem to be missing a unique character or personality. ”
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Besides the disgusting food and drinks the service/employees are awful! ”
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highly recommend this restaurant to anyone looking for great food, ambiance, and an impressive bar! ”
- “
love this restaurant for its ambiance, the outdoor courtyard, and the drinks. ”
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The club is fun after dinner but gets a bit crowded and the bar tenders are so great as well. ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
|
| food quality |
71.30000114440918% positive |
- “
the food is great no matter what you get. ”
- “
The food is great. ”
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The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
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It was my assumption that South Pasadena was abundant with upscale restaurants with immaculate food and service. ”
- “
Unfortunately, many of the outstanding pasta dishes on the Sorriso menu (gnocchi, chicken bowtie pasta) are no longer on the menu. ”
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Besides the disgusting food and drinks the service/employees are awful! ”
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We shared desserts but, my favorite was the italian bread pudding. ”
- “
The food came quick but my $18 pizza was extremely dry. ”
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All of the clams were closed on the seafood pasta and the "special" steak was cold and the bus staff threw out the leftover portion after being told clearly that we wanted it wrapped up to go. ”
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It was nice and the food was really good. ”
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Definitely the best italian food in the pasadena area. ”
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However, the atmosphere is very nice but it does not correlate with the quality of the food. ”
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great Italian food. ”
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Great food, Wait a Looooong time. ”
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but I drank enough wine to make the food taste less bad. ”
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Horrible Service and Horrible food ”
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The steak was taken off the bill however, the horrible service overshadowed the nice gesture. ”
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love food, and I would have much rather had fantastic food, and bad service (although, having both would be great). ”
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Nice outdoor setting, Good service, but Not Amazing food as another said. ”
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Not so great food, Great lounge! ”
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The fresh oysters and garlic mussels were amazing. ”
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Great food, nice environment ”
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Horrible service, not so great food ”
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But the loacation and service were nice and made up for the lacking dishes. ”
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Great food, good price. ”
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but a great looking place doesn't make up for bad food and drinks. ”
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The food was excellent and the service was on par with some of Pasadena's tonier restaurants. ”
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decent food. ”
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had the shrimp & lobster ravioli which was delicious. ”
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Good food, great atmosphere ”
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when we complained to the manager about the food and the horrible service, she didn't even care! ”
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The 2 times that I have been there, the food was horrible. ”
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The food was not too bad, but the service needs A LOT of improvement. ”
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food is very good. ”
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The penne a la vodka was bland and the salmon salad was not great either. ”
- “
... Great food ”
- “
The food here is very good and not too pricey. ”
- “
The food is delicious. ”
- “
highly recommend this restaurant to anyone looking for great food, ambiance, and an impressive bar! ”
- “
Their salmon are to die for, and also they have flavored iced tea that's really good. ”
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the food was pretty bad. ”
- “
From the efficient host to the delightful server to the delectable food, we could not have been more pleased. ”
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Awesome ambience, ok food ”
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This restaurant had fairly decent food and I really like the ambiance. ”
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The chicken parmesan was dry and covered with a tomato paste that might as well have come straight from a can. ”
- “
The food was great, not to mention economical. ”
- “
but the kitchen nailed it and it was a beautiful piece of meat, with a savory peppercorn sauce that really satisfied. ”
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Food is great - changes have apparently been made in the menu and food is excellent. ”
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was already unhappy with the cold clam chowder. ”
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The food is delicious and there's a variety of dishes to choose from. ”
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This food was absolutely terrible and the wait was too long. ”
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Anyone who thinks this place has great food obviously has not been to enough restaurants. ”
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TERRIBLE food ”
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when the food finally came, the lasagna my little sister ordered was cold and hard. ”
|
| menu variety |
100.0% positive |
- “
Food is great - changes have apparently been made in the menu and food is excellent. ”
- “
opted to celebrate my birthday with my friends and family at Villa Sorriso due to the attractive menu options and the warm atmosphere. ”
- “
Unfortunately, many of the outstanding pasta dishes on the Sorriso menu (gnocchi, chicken bowtie pasta) are no longer on the menu. ”
- “
The atmosphere at Sorriso is great; pretty and diverse crowd. ”
- “
The food is delicious and there's a variety of dishes to choose from. ”
|
| overall |
86.66999816894531% positive |
- “
This is a great place to eat on a warm summer night, or to have a nice ”
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This fine Pasadena establishment is a great place to eat and have drinking in the evening. ”
- “
great place ”
- “
but a great looking place doesn't make up for bad food and drinks. ”
- “
However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
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| return potential |
100.0% positive |
- “
recommend this place if your're looking to have a good time at the bar but I will never return to have dinner. ”
|
| service |
48.57999801635742% positive |
- “
However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
- “
The drinks (and I'm talking about the martinis, the wine is kind of average) the service and the ambiance made up for the lack of good food. ”
- “
The service (in the restaurant) was lousy! ”
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Not only was our waiter bad-mannered, but the manager was just as bad. ”
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didn't really care whether or not I got a refund, I wanted to make them aware of the terrible service. ”
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After a mediocre lunch, we were slapped with a mandatory "gratuity" fee that could cover a party of 6 (we were 3) for the service of the buffet which we served ourselves! ”
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The bad service was reflected in the lack of tip our server received at the end of the night. ”
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I'm unsure why there are service complaints since we had really good service. ”
- “
Besides the disgusting food and drinks the service/employees are awful! ”
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Horrible service, not so great food ”
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The staff was very helpful, boxing our leftovers quickly and even correcting a mistake on the bill very quickly and graciously. ”
- “
Pasadena Identity crisis - awful service ”
- “
nice guy, slow service. ”
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The staff is incredibly rude. ”
- “
From the efficient host to the delightful server to the delectable food, we could not have been more pleased. ”
- “
The patio is wonderful, the service is terrific and the ”
- “
... very poor service ”
- “
The food was excellent and the service was on par with some of Pasadena's tonier restaurants. ”
- “
Nice outdoor setting, Good service, but Not Amazing food as another said. ”
- “
If paying the aforementioned dollar amount (twice) in exchange for alms was not enough, the staff and management failed to provide us with a lid to cover the left over cake, claiming that they did not have one! ”
- “
The Staff is rude! ”
- “
It was my assumption that South Pasadena was abundant with upscale restaurants with immaculate food and service. ”
- “
The food was not too bad, but the service needs A LOT of improvement. ”
- “
Extremely rude hostess! ”
- “
the service and ambiance was great. ”
- “
the waitress didn't even bother clearing our table or getting refills for us. ”
- “
After dinner we enjoyed the nightclub atmosphere and a very attentive cocktail server took care of us for the rest of the evening. ”
- “
Waiter was super rude. ”
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Our waiter was cool too. ”
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But the loacation and service were nice and made up for the lacking dishes. ”
- “
HOwever, I did not get great service during a slow night. ”
- “
.... But the bad service was a big distraction from what would have been a great dinner. ”
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also thought the service was terrible. ”
- “
Terrible service ”
- “
Our server decided to pay our table one last visit before we left to let us know in a very snide and rude tone how much she appreciated our business. ”
- “
Horrible service! ”
- “
We were a big party and one of many our server had, but our server didnt miss a beat and provided excellent customer service. ”
- “
The steak was taken off the bill however, the horrible service overshadowed the nice gesture. ”
- “
All of the clams were closed on the seafood pasta and the "special" steak was cold and the bus staff threw out the leftover portion after being told clearly that we wanted it wrapped up to go. ”
- “
The table service was horrible, non-existent; never saw her after we ordered (a check was deposited without desert even being offered.) ”
- “
when we complained to the manager about the food and the horrible service, she didn't even care! ”
- “
The waiter was rude, he did not bring what was asked, and he kept pushing us to hurry and leave. ”
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love food, and I would have much rather had fantastic food, and bad service (although, having both would be great). ”
- “
Really great vibe there and good people. ”
- “
Our server was pleasant and efficient. ”
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trendy, pretty people--nothing too edgy. ”
- “
Food came out great, service was fun (the guy was funny) and best Martini in Pasadena. ”
|
| value |
66.66999816894531% positive |
- “
If paying the aforementioned dollar amount (twice) in exchange for alms was not enough, the staff and management failed to provide us with a lid to cover the left over cake, claiming that they did not have one! ”
- “
The food here is very good and not too pricey. ”
- “
Great food, good price. ”
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| wait time |
20.0% positive |
- “
The food came quick but my $18 pizza was extremely dry. ”
- “
This food was absolutely terrible and the wait was too long. ”
- “
However, this is a great place for drinks--the drinks are strong and staff are quick to ask if you need a refill. ”
- “
nice guy, slow service. ”
- “
HOwever, I did not get great service during a slow night. ”
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