highly recommend pet staff, love sitters, great care, love pet, not very happy cat, good hands, professional and love animals
Love Love Love The Pet Staff. I have 4 large dogs so needless to say it is hard to ask a friend to watch them all the time. They are a complete delight (I'm not just saying that - they really are!) but definitely a handful. I tried a "one man show" pet sitting company. However, if the person didn't fell like coming, well, they didn't! I started searching for something more professional but still compassionate about pets and that's when I found The Pet Staff. They are completely professional AND love animals. I no longer worry about someone not showing up. My pet sitters are always there when I schedule and my boys can't wait to see them! Whenever I tell them The Pet Staff is coming they get really excited! My pet sitters take them on great walks and play fetch with them in the yard. When I'm at work I know my boys are having lots of fun and could careless that i'm not there. So if you are looking for a reliable company to look after your pets you have definitely found one!
Amazing Service. I recently accepted a job that requires a lot of traveling. I needed to find a pet sitter quickly and was nervous since I had never had one before. I was worried about trusting my babies to someone else and allowing someone into my home. But after one phone call with The Pet Staff my fears were put to ease. The person I spoke with on the phone was very knowledgeable and friendly. She helped me select a schedule that worked well for me and my girls. When I returned home from my trip I returned to my mail neatly stacked, no dead plants and two very happy dogs! I LOVED the notes left by the sitters after every visit! I felt like I hadn't missed a thing and I knew my babies were well taken care of. I now travel with a little less stress knowing The Pet Staff is taking wonderful care of my babies.
Best Pet Sitting Company By Far!!. The Pet Staff is by far the best pet sitting company hands down! I have used them for over 5 years and have never been disappointed. My two dogs absolutely love their sitters. The Pet Staff does a very thorough job and treat my pups as their own. I do not know what I would have done without The Pet Staff these last few years. But I can tell you there isn't a better company out there to take care of your babies.
Warning Do Not Use.
I love my cat and didn't want to leave him with a stranger but I was going to be gone for 2 weeks. I checked into several companies and The Pet Staff seemed to be good. But...
1. I made it known that I wanted to meet the sitters who would be watching my pet and was charged extra to meet another besides the initial sitter. I was told that unless there was an emergency that those two would definitely be watching my cat. I was never told about any emergency yet 5 additional people visited my home and my cat. A total of 7 people over 2 weeks.
2. I was also told that I would receive email updates since I was going to be out of the country. Over the 15 days, 2 visits per day, 30 total visits... only 6 emails.
3. When I returned, I found a cat that was not very happy and one who had lost some weight. It upsets me that I let my cat down by trusting this company. He was probably so anxious with all the different people.
4. All of this for over $700 (extra visits, gratuity). Anyone is better off finding a friend or neighbor. These people do not keep their word and are not concerned about the pet or the pet's owner. They do what's best for them and will lie to you to do it.
My only hope is that you learn from my mistakes. I know I have!
Glowing review from a frequent customer.
I moved to LA six months ago and didn't know anyone well enough to ask them to take care of my cat. I needed a really reliable pet-sitting service QUICK, since I often travel for business. Pet Staff sent someone out the day I called and they have been 100% reliable and accommodating ever since.
But most important, my elderly (17 year-old) kitty LOVES her new Pet Staff friend. Our Pet Staffer does sub-q fluids, logs every visit, sends me detailed emails to let me know how things are going. Most important, she pays attention to my cat's behavior and adjusts her routine accordingly. If you've lived with animals for awhile, you know what I mean. You have to be able to read their behavior and our Pet Staffer totally does. My cat used to hide in the closet, get sick and refuse to eat when I was away. It made me feel terrible to leave her. Now we return home to a totally relaxed, well-brushed, fattened kitty. She actually looks a little unimpressed when we arrive home now, and bears no grudges because she's so well taken care of while we're away. We joke that our vacations are her vacations now, because she so obviously loves her caretaker.
I've used this service several times this year, and I really cannot think of a business I would recommend more highly. They are by far the most professional and trustworthy solution I've found in many years of looking.
Smitten Kitten!. They go above and beyond! Whenever I have to leave town for work, they are always there to take care of my cats at a moments notice! My sitter, Jenny, is amazing with the boys and always leaves the sweetest notes. It's wonderful coming home to my checked mail, a swept floor, a clean litter box, and happy cats! They are professional and reliable! I would highly recommend them to anyone in need of a pet sitter.
Excellent Dog Walking Service!. The Pet Staff is the most reliable dog walking service I?ve used, and I?ve owned dogs my entire life. My collies never miss their walk, rain or shine, and they really seem to have bonded with their walkers. Knowing they?re taken care while I?m at work each day is a relief. I also just recently used The Pet Staff for overnight stays while I was overseas and was just as satisfied with the care. My dogs are my children and I feel like the Pet Staff really gets that. KUDOS to The Pet Staff!
Best cat care in LA!. I?ve used The Pet Staff for my last five trips and am 100% satisfied with the care my cats received! They?re always so happy and content when I return and really seem to love their sitters. It?s hard to leave my babies behind but knowing they?re having a great time in my absence makes it a little easier. THE PET STAFF IS FANTASTIC!
Absolute Life Savers!!. I had been trying to find a reliable dog walker for about 6 months. I hired individuals who were very nice and obvious animal lovers, but after about a month their enthusiasm would dwindle. Many would quit after finding other jobs or would simply burn out. If they were sick or something else came up, Delilah would miss her walk for that day. I was getting very frustrated until a co-worker told me about The Pet Staff. I signed up and ever since then Delilah has had amazing care and love. I have never gotten a call saying a sitter can't make it. Someone is always there to take care of Delilah. It's very reassuring to know I can always count on them and not worry Delilah isn't getting her afternoon walk. The Pet Staff is great and I don't know what I'd do without them. If you've been lookin for someone to care for and love your pets the way you do The Pet Staff is your answer!
Hats off to The Pet Staff. What a great service!. The Pet Staff was professional and meticulous in caring for our dogs and cat. They encouraged us to call them at anytime to check on the kids and they gave us updates the entire time we were away. I loved all the daily notes they left for us when we returned from our vacation...it showed how much they cared and took the extra time for us. I was at total ease knowing The Pet Staff was taking care of our kids. =) Thank you for the amazing service you consistently provide, and for always going the extra mile!
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