really bad service, good price, good japanese food, horrible food, recommend kabuki, really good sushi place, that great service
GREAT Hollywood Sushi. I came here on a work function and was blown away. Now, in fairness, work PAID for it, so we really went buckwild with our selections, but this means I've actually sampled most of the menu, and everything on here is stellar. They have a wide variety of warm rolls, which I usually don't care for, but they do sushi right at Kabuki, and I would recommend anybody in the area swing through, especially for their happy hour, which is one of the best, period, in LA.
Awful Customer Service!.
I apologize in advance for the rant, but I had to say something...
When my boyfriend and I were given a gift card to Kabuki, I immediately checked out the menu online as I’d never been to any of their locations before. The menu was so extensive and I wanted pretty much everything so I couldn’t wait to go. We made a reservation, although when we arrived the place was practically empty which isn’t exactly a great sign for Friday night at 8pm. We ordered drinks and appetizers when we first sat down, and then about 15 minutes after that we ordered the rest of our food. After 35 minutes food finally arrived at our table, but it was entrees, and not even ours. We asked the waiter about our appetizers and then he let us know that they had run out of two of them. He also took the rest of our order again as clearly there was some mix up. We were still trying to pick some appetizer replacements when our entrees arrived (followed a few minutes later by the one appetizer that they did have). We dug in since we were starving at this point. After a bite, I realized that my salmon wasn’t so much salmon as it was yellowtail. I informed the waiter that it wasn’t what I had ordered and he let me know that they were out of the salmon. Um, okay, but you can’t just serve someone another dish hoping that they wont notice. We had given up on ordering any more food at this point and decided to spend the rest of our gift card balance on desserts. When the check came, we gave the waiter the gift card and my boyfriend’s credit card to cover the $5 we went over and the tip. We explained to use up the gift card and then put what was left on his credit card. Well, the waiter charged it all on my boyfriend’s card. They were able to fix it, but come on! It’s important to note that we were beyond understanding of all the problems that we had. We laughed at all of them because our dinner had really become a comedy of errors. My boyfriend is a waiter and we understand that things happen. Maybe the waiter was having an off night, maybe the kitchen was messing things up- we understand. But there was no “sorry for all the problems” or “here is a dessert on us”- nothing. We weren’t looking for free stuff or anything, but some sort of acknowledgement is usually given in these situations. The food was decent for what it is, and it’s really affordable, but this experience and how they handled it really shouldn’t be rewarded with a return visit.
GREAT HAPPY HOUR = LOVE IT. Love this place. One of the best Happy Hour places in Hollywood. Has a larger variety to pick from the normal Happy Hour places I have been and very very reasonably priced. I love this place. Great ambiance !!!
Sushi and sake for those on the go.
The Hollywood outpost of this oft-overlooked chain boasts sleek design, with an eye toward mixing traditional decor with more trendy elements such as track lighting. The menu features entrees such staples as teriyaki, tempura, hibachi plates, noodle dishes (think udon) and a full range of sushi and sashimi. Kabuki’s Executive Chef Masa Kurihara makes sure the quality of each dish is as good as it can be nightly despite the high volume of food served up here.
And sake fans take note: Master Sake Sommelier, Yuji Matsumoto, consults for Kabuki (their selection, accordingly, is outstanding). Contact the restaurant to find out about their occasional "Sake Night" showcases, where four different sakes (both hot and cold) are paired with dishes for the right kind of authentic Japanese dining experience. For those who don''t drink sake, a full bar is available at Kabuki.
Bottom line? Yes, it's a chain restaurant, but one could do worse in Hollywood (and spend more money).
i had that same woman too. I was reading some of these comments and noticed the one about the woman who rolled her eyes! I started dying because I went in with some of my friends and had the same experience. Asked her a question and she answered abruptly and ROLLED HER EYES. Kaci you are not doing Kabuki a service, because we are not going there again!
FOOD ILLNESS!! Don't come here!.
My girlfriend and I ate here about two months ago and shared the spicy tuna on crispy rice in addition to our own entrees. To start with our entree's came before our appetizer and my girlfriend's entree was cold. Then came our appetizer and then our drinks. Unfortunately we did not send back our meals because they took so long in the first place and we were going to a movie across the street. The waiter did apologize for the mess ups and we still tipped 25%.
The worst was yet to come: When we got home after the movie we both had some of the worst food illness of our lives. My girlfriend was throwing up constantly (amongst other things) as was I. And we were up all night discovering what next we could fit into our toilet bowls. The next morning I called the restaurant and told them about the illness and thus began a two week long investigation on there part of there food. They then reported to us that everything was fine with their food and, this is the kicker, they sent us a 10% coupon off our next meal! Thanks, but no Thanks.
We will never come back again, nor should any of you.
Bitter Sweet: keep the sushi get rid of that woman!. My girlfriend and I have been going to the Hollywood location for a while and usually had a wonderful experience, but last friday was bitter sweet. The server was helpful and great, the food was ok, but this one women with a white shirt (who I think is the manager) was awful. She seemed to try to hurry us out and was extremely rude. I asked her a question about the sushi and she rolled her eyes before she answered. ROLLED HER EYES! I was fuming! That woman needs to go, before I go there again!
Good sushi....clean, fun atmosphere. I started going to Kabuki back in 2006 when my audio engineer program had classes at a building nearby. Several classmates and myself enjoyed hanging out before class and sometimes after class eating sushi and drinking some beers and sake. The bartenders were always cool and attentive and the servers were pretty good as well. Being a huge Los Angeles Lakers fan, my classmates/friends would watch almost every Lakers game at Kabuki....the ONLY crappy thing about that was that the TV didnt have speakers so we watched the games silent......but it did allow us to converse more with each other. The food is pretty good for the price. My favorites are the Philly Roll, the Spicy Tuna Roll, and the Sunkist Roll. The enviroment is sort of quiet and somewhat romantic. You could meet a lot of interesting people there because afterall, you are in Hollywood right? I have had my awkward moments with fellow customers but thats expected because again, you are in Hollywood. We would sit at the bar where the TV is at, and because we would go a lot, the bartenders started hooking us up with drinks and giving us little deals here and there and they always knew how to entertain us. I would recommend Kabuki although my favorite bartenders have gone off to another job. But Im sure the next person there will be just as attentive and talkative. Oh and the HAPPY HOUR from 3pm-6pm is pretty awesome. Youd think youd get crappy sushi, but its great considering the price! I plan on going to Kabuki very soon to relax with my classmates and friends to watch the Lakers. If you go, check the bar and see if you find me!
Skip it. Alright, so I'll start with the good. Service was pretty good, had a very cute attentive waitress. However, she did not recommend good dishes. Food was horrible. Yes, they give you complimentary edamame, but big deal when it's served ice cold....because your not going to eat it. Spicy tuna salad had no flavor what so ever and the spicy tuna was mushy and fatty!!!! The rolls were even worse, no creativity. My pet peeve...when restaurants put fish eggs in your food and the menu doesn't say so. The waiter should warn you if this is the case. Left very unsatisfied, and will NEVER go back.
Bad Food. Food was horrible, no taste or creativity. Service was good and friendly. Decor is nice, but the food is so bad that it takes away from anything good about this place.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!