301 Arizona Ave, Santa Monica, CA | Directions 9040134.017035 -118.497621
Neighborhoods: West LA, Downtown
lovable gelato,unlovable employees – I loved the gelato, i had been to italy before and i couldnt stop trying all the different gelato flavors over there and thats what you'll find here..so many flavors so little time!
dulce de leche,chocolate pistachio,toasted almond, and nocciolla just to name a few of my favorites.Unfortunately,it seemed as if i was bothering the employees there,they wouldnt give me the time of day and i was the only one in there at the time! attitude.attitude.attitude.when i asked if i could try a sample the lady "helping" me rolled her eyes and seemed eager for me to get out..overall great gelato but the customer service is LACKING.
Terrible, depressing – Going here ruined the pleasant evening on the promenade. I did not like the first sample because it had a bad aftertaste. I browsed another group of flavors. They would not help me for over 5 minutes, even though no one was there. I asked for the second sample of a sorbet. (The signs says you can try three samples) The Guy would not let me try it unless I paid first. And he threw a lot of condescending attitude at me. These people working here are mean. Its like something out of Seinfeld---Ice Cream Nazi's. Except you won't find it funny. I won't go back here.
Worth a Visit – The gelato is terrific, but the customer service isn't so great. Still, if you have a sweet tooth, it's worth checking out.
tasty gelato with NO service – really sorry to say that I have to agree with AUSTINCALI review about this place. Tasty gelato, lots of flavors but they don't know how to do customer service!
Wow! Lots of choices and good price – I've been to Italy and the Bellagio, and their Gelato is way better!!! Wow! Wow! Wow! What can I say? I like TOASTED ALMOND the best, and they even have a rice flavor Gelato! That's funny!
Most Miserable People in Such A Happy Place – DO NOT RUIN YOUR FUN TIME ON THE PROMENADE BY VISITING THIS ESTABLISHMENT!!! The service is horrendous, even the managers don't know how to put on a smile!!! Yes, the flavors are good, but I have yet to experience a welcoming staff or even a helpful for that matter. Ask an employee how many flavors they have [it's posted on the wall.] I think one girl's last head was about to explode with that question. She stared at me dumbfounded and then shrugged and walked away. THERE WERE NO OTHER CUSTOMERS IN THE PLACE!!! If you care about good service and good times please do not waste your time and money at this place. DO NOT RUIN YOUR TIME ON THE PROMENADE BY VISITING THIS ANGELATO'S!!! Although not as refreshing, Yummy Cupcakes on Wilshire knows how to provide customer service and will certainly satisfy any sweet tooth. A friend visitng me from out of town was screamed at for opening Angelato's unlocked doors 10 minutes before they opened. They then locked the doors for another 15 minutes, deciding not to open on time. I shrugged off my first few lackluster experience to employees just having a long or rough day. But no, they are always pathetically ill-equipped to run a store. How such miserable people can bring so much unhappiness to such a happy place is beyond me. If you do dare to experience their horrendous service please try to get one employee to render a smile, it may just make your ice cream taste better.
Tasty gelatto – Lots of gelatto favorite to choose from. It is very tasy too. I can't resist not to stop by on each visit in the 3rd street.
endless flavors – The warehouse for gelato! I especially love their raspberry white chocolate and their hazelnut flavors~ Gelatos' always kind of expensive, but even a small size will fill me up.
Very good gelatto – It's cash only, but the prices are reasonable. They really do have 100 different flavors, though I feel their best ones are their most simple. I loved the chocolate hazlenut. I haven't tried gelatto on a cone (it just seems wrong or inauthentic?) but I'll give it a whirl one of these days.
Great gelato! – Get the strawberry cheescake flavor. You won't be disappointed.
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