great service, worst customer service, more big bulky water heater, extremely rude scott marvin oksas, fantastic product, fantastic nortiz unit, great technician
Very Quick, Great Job!. Very Quick, Great Job. we woke up the day after thankgiving our water heater was leaking all over our laundry room, just my luck! The gentleman from payless arrived about 9am he had our old water heater out the new one in an hour and a half later. No messing around. I have to say it was Quick and painless now Hot water again. the service was great!
I was Impressed! Eric Was Fantastic. I had a water heater leak I called these people. About an hour Later they Showed up. Eric was Professional and very detailed he explained everything to me and helped me understand exactly what he needed to do and why! he said we need a new water heater gave me the total Price of $1298 including all Additional Items. I had one guy out before them he didnt have a uniform, Company Truck was plain white I was a little worried! He was Also more money! the other guy wanted $1756 for the same job. Payless used a Bradford white top Quality Water Heater. I am really pleased with their work. thank you. cindy M
Potential Lawsuit. There is an attorney working on some problems that an elderly couple is experiencing after going with Payless Water Plumbing and Heater. If you are a past or present client with a negative experience with this company, I want to speak to you - please call Linda at (424) 225-2589. Thank you for your time!
Hot water heater fixed an hour later! had Parts. The guy they sent Larry was very Knowledgeable about the water heater i had. He even had the parts to fix my water heater on his Van. 20 minutes later he had the water heater working and I had hot water again.
Worst Customer Service. Don't waste your time with Payless. I was out of hot water for 6 days. It was one excuse after another waiting on a part. Josh likes to play games. Very, very poor customer service. I learned they could have picked up the part at Lowe's, but refused to do so and wanted the part shipped from the manufacturer. I finally called another plumber to finish the job and learned Payless did more damage to my unit on their first visit. Payless will never be welcome back to my home. Don't waste your time.
Clean Job & Great Prices. This was the Best Plumber Experience I ever Had. The people in the Office were polite the guy showed up on time. He was clean in uniform and Very Professional. he even had the water heater on his truck and ready to get to work right away. We had 3 other plumbing Companies out and the Smell good Plumber bid was $2907. The Price was very reasonable for Everything he did, 50 gallon & putting on new straps and a pan under heater and some other copper line to the outside. The total was $1424 and the job looks Great. I would recommend these guys to my friends or anyone else for that matter.
Payless Water Heaters. I appreciated their customer service.
Wow, Fast service In and Out, very nice work!. Easy to Deal with great guys. I had their guy out for a new tankless water heater they were about $700-800 Cheaper than another Company. The other guys were like a joke compared to Payless. the guy from payless told me he specialized in water heaters and noritz's #1 Installer and from the look of the job I can see why. True professional My wife is very happy.
Cant Say Enough, Larry was Great!.
I own a large home in Beverly hills and my water heater was leaking it was a big one 75 gallon i think. but I had one other guy come look at it. This other plumber was crazy he wanted to charge me $6950 to change over to tankless. Larry Came in figured out our hot water needs there is only 3 people in our house he recommended a Noritz 841 Condensing unit for about $3800 he Guaranteed I would be happy and he was absolutely correct.
The old water heater was in our Garage and it looks much better with the new tankless he put on side wall and we were able to take out old stand and put our refrigerator in the corner of the garage and gave us a ton more room which I really like. the job is very professional looking and larry was a super nice guys and I would gladly refer you.
Great Service & Smelled Good. I called this morning they came - on time and they covered their shoes . the plumber gave me the estimate on my new water heater the price $300 less than what the other big company gave me . i love this plumber i would recommend him to you. The guy was Clean he even smelled good and the work is perfect!
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