Glendale >New Moon Restaurant
great quality food, great place, great buffet service, authentic chinese food, mediocre food, revolting service, like many people
By far the very best chinese food around every time!
AMAZING FOOD. Honestly I have to say i love this place! I am so happy 3 years ago i had a temporary job at a halloween store close by and i found this place. Everything is so tasty and im sure everyone feels the same way. Service is good the employees are freindly its a wonderful place to go have dinner at.
Delivery Fiasco!. After waiting over an hour at home for our food delivery, I called the restaurant and was told our food was delivered to 'our daughter' ! This was a surprise since our daughter was not home! Seems not only our food was delivered miles to another house but our credit card receipt was signed by someone at the house! This action compromises the card. After calling the police and the credit card company, New Moon did not offer compensation for our trouble. I was asked 'Do you want your food" --what and wait another hour to eat? This is very sad for we used to frequent this place---I guess one should dine in only!
Consistently good food & fast service.
We eat here often. Just had a quick bite at New Moon last night. They seated us quickly, the order was taken promptly, and the food was out in 10 minutes! It was prepared as we requested, and was quite good.
New Moon is consistent, No surprises. It's much better quality than your average Chinese restaurant... flavor profiles are interesting, food is fresh, seasoned well, no MSG, no overcooked vegetables. Although NM is not as unique as Yujean Kang's in Pasadena, overall, it's quite delicious.
Great Chinese Restaurant!!!. The New Moon in Montrose is pretty, with a really nice outside seating area and bar. The food is wonderful!
Disappointing. Decided to take my family there after hearing that it was a really nice restaurant. It was verry disappointing. First of all the service was horrible! The waiters and hosts aren't very friendly. In the middle of eating some bus boy comes up to our table and picks up one of our dishes, mumbles to himself, sets it back down then walks away!...And now for the food. The food was for the most part bland, very, very, very americanized! Chinese food isn't even my favorite kind of food, in fact its far from it, and I've had Chinese food ten times better than that! If you don't eat ethnic food very often you might like the food at New Moon but if you really want to eat authentic Chinese food I suggest you go to A&W (amazing Chinese food!). Even, as someone else suggested, Panda Express is better than New Moon!
I would have given New Moon a 1 star rating, but i have to admit, at times the food is pretty damn good. However, The service is HORRIBLE!
You're not greeted when you walk in. Usually the host/hostess is taking a person call or chit chatting with other employees.
When you are seated, it usually takes 10 minutes for someone to come take drink orders
If you ask for something different on the food you order (example: no onions, no mushrooms, chicken instead of shrimp) they NEVER get it right. Maybe 1 time out of the 15 times I've. Unfortunately, I'm forced to go there because there aren't any other decent quality food places around there.
Pro: Foods alright.
Recommendation: Flip a coin, call it in the air and if you get lucky go to New Moon. That's about the same odds that their service will be semi alright.
worst service ever.
My boyfriend and I went there for dinner tonight, and found the service to be not only inadequate
but just horrible. No one knew what they were doing. Management seemed to not even care. Food was mediocre, at best.
A friend had recommended the place but we found out that the food and service revolting.
Don't even bother. You're better off going to a panda express.
Best Chinese food in Santa Clarita.
We dined at the New Moon Restaurant in Santa Clarita on New Years Eve and the experience was so positive I felt compelled to write a review - even though the restaurant in Santa Clarita is not listed yet.
First of all, the place was very busy when we arrived at 8:30 PM. Despite arriving in the middle of the evening rush, we were seated promptly and were served fried wontons with plum sauce as an appetizer. Our waitress, Luan, was professional, friendly and despite being very busy, took the time to explain things thoroughly. Even our busboy Zach was a treat. Our water glasses were never empty and dishes were picked up right away. Luan and Zach were both charming and were a great team. They represented the restaurant very well.
The dinner was unlike any Chinese food I had experienced. The "Shelby's Chicken" was a winner. It was served hot, fresh and the recipe was unique. We also sampled the "Velvet Chicken" and it was delightful. Portions were ample and we had to take some home with us. Great value. Even the fortune cookies given at the end of the dinner were unlike anything we had ever had at a Chinese restaurant - as they were dipped in chocolate!
Overall, our experience at the New Moon was very, very positive and I expect that this restaurant will be around for a long time to come. I look forward to returning in the near future.
Disappointing Service. I took my 85 year old mom to lunch and was sorry that we choose New Moon. We were seated and waited to be served. Meanwhile, two men were seated at the table next to us and for some unknown reason the wait person decided to served them first...probably because they were men and looked like business types. There is nothing wrong with business types except that my mother and I felt slighted by the female wait person. She should have known better. Furthermore, I felt badly for my elderly mom who was so looking forward to a pleasant lunch that ended up unpleasant.. The owner or manger made a feeble attempt to talk to us-trying to be friendly- but by that time I was disgusted with the wait person, manager and restaurant as a whole. Never been back since. I make a concerted effort not to go there even though I live locally.
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