Catalina Marina Del Rey Flyer

Excellent Customer Service. Recently I had the chance to use the services of the Catalina Marina Del Rey Flyer located at13737 Fiji Way, Ste C2, Marina Del Rey, CA 90292. While planning my first of many camping trips to Two Harbors with my two kids, a friend of mine happened to mention using Marina Del Rey Flyer. Having never gone before I was at a loss as to exactly how difficult the process of boating to the island with camping equipment might be. I called the Flyer and spoke with “Zack.” After a lengthy talk over the telephone, he squared me away as to what to do and what to expect before during and after the trip. It’s hard to over-plan with kids especially as a single dad. Zack was very helpful and assured me of the process. At the dock, I was met by the ship’s crew who helped me stow away everything I had brought. On the trip we saw dolphins and the kids were amazed by all the activity in the harbor. The crew members were excellent and helpful. The trip there went off without a hitch and was filled with lots of fun. I can’t wait to go back. Thanks Zack and thanks to the entire crew of the Marina Del Rey Flyer. I couldn’t have done it without you. Steve…

Bait and switch. I purchased several prepaid certificates through a Living Social deal. When trying to book seats, I was told that there are no seats available on Saturday for more than 7 weeks. Seriously? They will, however, allow me to purchase premium seats for an almost 100% premium...

Of course, I can book general seats online or call with no problems. Not cool.…

MOST CONVENIENT WAY TO GET TO CATALINA. I thought going to Catalina meant an entire day of travelling by the time you go to the ferry, parked, boarded, etc etc. I was wrong. The Catalina Marina Del Rey Flyer is super easy and convenient. It's located right in Marina Del Rey so it takes no time at all to get there. You park your car in a parking lot with ample parking and about a 10 second walk to the flyer. You board on time and there is plenty of seating. My favorite part of their entire service...they point out all the dolphins on the way over. I think we must have seen at least 20..i swear they must attract dolphins..never seen so many in my whole life! The ride was smoothe and quick. We went to Avalon and they drop you off right at the Harbor so you walk off the boat..and there you are..no taxi or anything needed. The ride back was easy, quick and on time. It's an easy day trip or even a weekend trip. The staff is friendly and helpful and always up for recommending fun places or things to do in Catalina. I highly recommend the Catalina Marina Del Rey Flyer..I give it a 5+ thumbs up!!!!!!!!…

Definitely the way to go. Recently took the Flyer out to Catalina and back. A gorgeous weekend in August, you better believe we weren't the only ones heading out for a nice time. I noticed right away that the staff was professional, friendly and helpful, which really set the tone for the trip. I was impressed by how smoothly everything went; there wasn't your typical waiting about that I've come to expect with the transport of lots of people. We were bringing our bikes out to the island, and the staff showed us where to secure them on the boat. The captain greeted us as we boarded and as we got underway told us about the safety features, which set me at ease. In fact, on the way home after an active couple days on Catalina I fell asleep for nearly an hour, which tells you something about how comfortable the ride is. I suppose on a day with bigger waves the boat might rock more, but it was fine for us. Can't think of what more you could want from a ferry service.…