Cha Cha Lounge

Doesn't Recommend

Vera D.

Joined 11 months ago

Came here with a few friends for the first time last night. The bartender was extremely RUDE to my friend because he did not know how to make the shot she ordered, that we had had earlier from a different bartender here. He left her other drink sitting behind the bar while he decided to serve his friends instead, she stood there waiting and another guy standing at the bar also noticed how rude this bartender was and called him out on his attitude and paid for her drink just to spite him. I ordered a drink, and wrote, "f*** you" on the receipt and did not tip, because he was extremely RUDE to me as well. This bartender came up and GRABBED THE DRINK OUT OF MY HAND AND SHATTERED IT AND TOLD ME TO LEAVE. THIS HAS GOT TO BE THE WORST CUSTOMER SERVICE I have ever experienced in my life. FYI the Bartender had medium length, dark hair, and was wearing a hoodie jacket, very slim. While we were outside I heard other people complaining about him. Sadly, I never want to come back here, and I don't think my friends will either. I think I should atleast be compensated for my drink since I had ONE sip of it before he shattered it. GOOD JOB CHA CHA LOUNGE if I could give negative stars, I would.

I work in customer service as well, and when a customer is unhappy, you need to make sure they are taken care of, because when it comes down to it, YOU DON'T HAVE A JOB WITHOUT CUSTOMERS and you can't just pick and choose which ones you want to be nice to.

Thanks to a guy outside, he said this bartender's name is Andy.

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SaraRay

Joined 2 years ago

Good music, strong drinks, hipsters!. LOVE the Cha Cha! Yes, its full of hipsters, which can get kind of annoyingly judgy at times, but I don't really mind. What I love about the Cha Cha is the music... ALWAYS good song selections, anything from the 80s to underground and old-school hip hop, to dance-rock. The drinks are not expensive at all and even though the bartenders tend to have a no-nonsense attitude all the time [they expect you to know what to order as soon as they talk to you], it's not a bad experience, seeing as how the bar is incredibly busy all night long. Margarita Mondays are fun, the weekends can get a little packed [ show up early to avoid long lines].

I have a good, drunken time every time. Good times!!

Doesn't Recommend

Kornaz

Joined 4 years ago

Bad experience. Went there last night (12/14/2009), forgot to tip the bartender. It wad an honest mistake, because i bought the drinks on the card. I was not sober either, but nor drunk. Went back to buy another drink - the bartender said in MY FACE that i forgot to tip him last time. I said I'm sorry, i will tip You DOUBLE this time. But NOOOO, he had to be a bitch and said get the F*** out. I said get the manager here . I was nice and calm. The bartender said "I am the manager". Then kicked us out. I will make sure his ass gets fired tomorrow. Just to clear things up - I've been there numerous times, and never been treated like that. F*** chacha - Red Lion is way better anyways when it comes to beer.

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gilbertarenasfan

Joined 6 years ago

Love this place. Have only gone twice and I find it amazing that the crowds are different. It's a fun bar to hang out with your friends in and let loose. The price of Drinks won't harm your wallet and if you love PBR on tap, it's here. They have a vending machine with 'Zines, tshirts, and just about every weird thing that you can think of. It takes some finesse to get serivce but its never really that long. All in all, its a fun place to hang out.

Doesn't Recommend

sharpstone

Joined 5 years ago

"we do what we like here". "we do what we like here" is what the door-hipster told me after I asked why a group of people were allowed in before my friend who was celebrating her birthday.

They are going for the 'Hipster studio 54' thing I guess. The only problem: non of the flare, excitement, thrills or wit.

When did hipsters change from being arty music kids, to wanna-be 1970s porn-coke moguls? Its like Zappa meets Bling Bling.

The cha cha used to be a cool little lesbian dive bar, now its a disneyland for the tragically hip and painfully unoriginal.

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jfmsong

Joined 5 years ago

The land of wanabbe struggling artist. The best place in la. I love this bar. I see others points on here about the slow service. You have to keep in mind the people hired here don't know what there doing and openly admit they have no no training. The benefit of this is you drink is STRONG and cheap. I love the ambiance and the hipster chicks. Yes they are all very pretentious but I like it just the same you have to find the humor in all of it. Silver lake is the land of intenionaly,unintentional. In other words do your best to look like you put no time in your look all the while spending hours figuring it out. Look as if you are a struggling artist while tapping away on your Mac at the coffee shop. See the irony in all of this?

It is all very funny. Silver lake is my home and I love it.

Doesn't Recommend

DreamGuy

Joined 5 years ago

Horribly slow, pretentious bartenders. Maybe it's because I hate going to Silver Lake where you can never find parking or I left the house drunk and wanted to stay that way. But I had a terrible time at this place. I waited for drinks three times and was there about twenty minutes on each run. I am a pretty cool dude too, I look pretty awesome when I go out so it's not like I'm not getting served because I'm ugly or something. Nope, the only reason it took everyone so long to get served is because the jerks behind the bar sucked at thier jobs. No apologies for the wait times and the only reason I tipped them anything was in hopes to get served sooner. That didn't happen. I understand being busy but three weeks ago when I went it was not. It was a Saturday if I can remember and a dirty Andrew W. K. looking dude was serving. He was a real creep. No customer service skills whatsoever. Once again Silver Lake fails at being a cool place to go. If you drink slow or have a pretty girlfriend who would like to go get drinks for you at the bar then go here. Once inside it looks cool enough but the help there is a major turn off. I hope I never go back.

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dezinegrl

Joined 6 years ago

Inexpensive drinks, slow service.. I went on a Sunday nite so there weren't too many people. Pabst (the worst beer in the world) was $1.50 and mixed drinks were $7 which is cool. The bartenders were really slow even though they were mostly pouring glasses of PBR. I guess I didn't look "hip" (LMAO) enough to deserve faster service. Most of the people in there were dressed in super-tight black outfits and it was really hard to distinguish which were men and which were women because to be quite honest, in the dark they kinda looked similar with their messy little haircuts. It's an ok bar and I would only frequent it if I lived in the neighborhood.

Doesn't Recommend

nikvenet

Joined 6 years ago

bad bartenders, ugly crowd and they still make you wait in line. if you're patient enough to wait around for the downs syndrome doorman to let you in, and then tolerant enough to wade through lousy wannabe hipsters as they step on your feet you will be rewarded with possibly the worst poured drink in los angeles. I recommend not wasting your time and going across the street to the red lion.

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jakco77

Joined 6 years ago

Nothing bad. What's the big deal with this place? I didn't find it offensive like some of the people on here, but it was crowded. Then again, it WAS a friday night. There were alot of of hipsters with annoying haircuts, but

they have cool booths to hang out with your friends at, if you can get one.