Lounge Spa

05/29/09

Great service, relaxing

by squirrel underpants at Citysearch

I had a great massage here. First, the wonderful room - relaxing, great lighting, nice pillows, sheets - so soothing. my massage was great. favorite part was the heated pads they placed on my back and feet at times. the service is wonderful - friendly, not snobby at all.

I am going w 4 stars bc my friend who went with me said that they didn't massage her arms, hands or feet at all! how bizzare! still she really liked the massage, but was sad to miss some of her favorite parts.

• Pros: heated pads, lots of soft pillows

01/24/09

Great Customer Service, Wonderful Treatment and Personable Staff

by adinh at Citysearch

If you're looking for a some good pampering without all that snobbiness, go to The Lounge Spa! I took my boyfriend there last week for his birthday and we had the Make It a Double Couple's Suite. From the moment we got there to the moment we left, we got nothing but great service from the staff there. We started out with the Elixir Tonics (Berry and Peach) which were not bad at all I guess depending on your taste buds. Shortly, after that we were guided to our separate locker rooms. Once we finished getting ready, we sat in their waiting area. The Lounge Spa was nice enough to have a little Happy Birthday sign for my boyfriend which was really sweet. The ladies that did our massages were really awesome and sweet. I was worried that they weren't going to be able to get any of the kinks out but they definitely exceeded our expectations even my boyfriend who's normally very picky about his massages. After our 50 minute massage, they had a little birthday cake for him which again was very nice of them to do. I don't know of very many places that would go out of their way like this and for only $120 for both of us. Normally, we would have to pay $120 per person and get a bunch of snobs who would not even bother with all the little perks unless you paid extra for it. I would definitely recommend this place if you're looking for good customer service, affordable prices and excellent treatments. Maybe next time we'll try one of the Happy Hour packages. Thanks again ladies for starting my boyfriend's birthday off well! We had our doubts but you guys exceeded our expectations. Oh, and just a piece of advice to anyone who goes there...make sure you turn on Washington Blvd. and NOT Washington PLACE! We made that mistake coming off the 405!

• Pros: Service, Cost, Actual Treatment
• Cons: The location....but don't let it fool you.

06/02/08

Very Nice Experience

by VedaJ at Citysearch

My partner purchased a facial and massage for my 45th bday in April. This was my first "Professional" experience in facials and massages and I tell you, it was absolutely the best! Everyone was very nice & professional!! Only one small complaint.....I have facial hair and when I told the girl who did my facial about it, she never explained that it would cost extra to have it removed. I thought it would be part of the facial (remember this was my first time) but when she was finished I asked if she was going to remove the hair and she said no, it's extra and walked out the room!! But other than that.....I am looking forward to going back, very soon. I wish I had enough money to treat my mother's caregiver! She deserves it!

• Pros: Atmosphere
• Cons: Communicate during facial as to what you're applying & why