Arcadia >Beauty >
Spas >Ann Karen Day Spa & Salon
1215 S Baldwin Ave, Arcadia, CA | Directions 9100734.125513 -118.054908
Wonderful Day Spa in Arcadia – After I read the other people's reviews, I was kind of worry when my son in law gave me a Gift Card from this Spa during Mother'day this year, finally I was there last week, I was totally impressed by their Service & Front desk staff & server in the locker room, they are so nice and clearly explained about their facilities (you need to pay attention those, this place is big and lot of rooms & facilities) but it doesn't matter, if you can not remember just ask any staff she will tell you the direction anyway ! I have the new Hydra Facial done at this place, this is the by far the best Facial I never have in my life! anyway I don't know why other people gave them bac comments, but for my recent visited they are good & professional, definiately recommended to anyone, thanks Ann Karen to have my facial done !
Shady business dealings – I got a gift card from here that was for a 1 hour massage and 75 minute facial for $145 in the chinese ads. They gave me a discount because I was an employee's very good friend. That was back in December 2009. I recently went to redeem it, and they told me it was for a 1-1/2 hour massage and I cannot get my massage and facial. That was not what my friend told me and they changed their services on me.
I asked my friend what I had on the gc again and she said it was for a 1 hour massage and 75 minute facial. She said they always have this promo deal even though it is different prices at different times. I was really pissed! I asked two girls there last month, and both of them told me it was for the 1-1/2 hour massage. My friend said they didn't even have 1-1/2 hour massage prices until February 2010 when the new menus came out. I believe they made it up because they didn't know what the hell was going on and just decided to trick people.
Anyway, I did the facial, but they took my gc and didn't even offer to compensate for the $45 that was left on the card. The facial was only valued at $95. I have proof of the amount that was paid for and am certain they have swindled others in paying more for their services.
I would never recommend this place to anyone. They don't know what they're doing and are shady.
I POSTED A REVIEW SIMILAR TO THIS ON YELP AND THEY REMOVED IT BECAUSE THE COMPANY COMPLAINED. CAN YOU BELIEVE THAT? FOR TELLING THE TRUTH?
painfully unexpected – I came to get a facial here because a friend of mine recommended this place. It was very nice when I walked in, the lobby looks really big. The girls at the front don't really speak english well, neither did my esthetician. I tried their salt room but it was just too hot. The esthetician seemed pretty friendly but she didn't tell me what to expect. My eyes were covered the whole time. The painful part was she used a needle to extract my pimples and didn't even tell me or warn me first. She just grabbed my skin and I felt a few pricks. Atleast she could've told me first or even ask if that was ok. There was loud talking in the hallways and she kept trying to sell me stuff and telling me how bad my skin was. What a way to make someone feel good about themselves.
Back in the quiet room, it was freezing cold and then there was people using their cell phones. The people walk by every few minutes to check on you. Feel like there is no privacy. I expected more from a spa this size and more professionalism when booking the appointment.
Editorial Review by Citysearch Editors – Arcadia's 14,000-square-foot salon and spa provides men and women with international treatments ranging from hydrotherapy to anti-aging and cellulite reduction.
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